Client Care Specialist | Experienced Home Health Aide (HHA) or State Tested at Freedom Caregivers, Inc.

Wooster, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

18.0

Posted On

08 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Caregiver Mentoring, Patient Care, Interpersonal Skills, Mobile App Proficiency, Relationship Building, Team Collaboration, Time Management

Industry

Home Health Care Services

Description

Description Are you a Home Health Aide looking to take your career to the next level? Freedom Caregivers is looking for a dedicated and experienced Home Health Aide (HHA) or STNA to fill the role of Full-Time Client Care Specialist (CCS) in Wooster, OH. This role offers an exciting opportunity to grow, lead, and impact the lives of our clients and caregivers. What You'll Do:As a CCS, you’ll play a vital role in ensuring our clients receive exceptional care while supporting the growth and success of our agency. Your key responsibilities include: Delivering Outstanding Customer Experiences: Build lasting relationships with clients, families, and caregivers by providing top-tier customer service. Ensuring Continuity of Care: Step in to cover open client shifts as needed, ensuring reliability and seamless transitions for clients. Empowering Caregivers: Train and mentor new caregivers directly in clients' homes, setting them up for success. Collaborating Effectively: Communicate caregiver performance and satisfaction updates to supervisors to ensure a thriving team environment. Upholding Excellence: Follow all caregiver responsibilities and uphold our agency’s policies, procedures, and high standards of conduct. Why You'll Love Working with Us:We know how important it is to feel valued and supported in your career. Here’s what we offer: Competitive Pay: Earn up to $18.00/hour. Full-Time Stability: Monday-Friday schedule with occasional weekend or evening flexibility. PTO Accrual: Start earning paid time off after 90 days. Affordable Health Coverage: Access to essential/preventative healthcare benefits. Paid Training & Travel: Get reimbursed for mileage and travel time. Daily Pay Option: Instant access to earnings with TapCheck. Career Growth Opportunities: We prioritize promoting from within and supporting your professional development. What We're Looking For:We’re searching for someone who is not only an experienced HHA or STNA, but also embodies a positive, adaptable, and professional attitude. The ideal candidate: Has proven experience as an HHA or STNA. Can work flexible shifts between 8am and 6pm Monday – Friday and occasional weekends if needed. Communicates clearly in English, both written and verbal. Is tech-savvy and comfortable using smartphones and mobile apps. Excels in customer service and interpersonal skills. Thrives in a dynamic environment, quickly building rapport with clients and caregivers. Maintains a professional demeanor and works collaboratively to meet agency needs. Why Freedom Caregivers?We’re more than just a home care agency—we’re a family dedicated to making a real impact. If you’re ready to grow your career in a supportive, mission-driven environment, we’d love to meet you. Apply today and take the next step in your career with Freedom Caregivers! Requirements Requirements: Must have a valid Ohio Driver’s License Reliable and consistent transportation Current proof of auto insurance HHA or STNA certification Ability to pass a criminal background check and drug screening Physically able to lift, push, pull, or carry up to 50 lbs Equal Opportunity Statement: Freedom Caregivers, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to providing an inclusive environment for all employees—regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Responsibilities

The Client Care Specialist ensures exceptional customer experiences by building relationships with clients and families. They are responsible for covering open shifts, mentoring new caregivers in home settings, and reporting performance updates to supervisors.