Client Care Specialist at Hittle Landscaping
Westfield, IN 46074, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Oct, 25

Salary

0.0

Posted On

08 Jul, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Outsourcing/Offshoring

Description

JOIN TEAM HITTLE TODAY!

We are the largest family-owned commercial landscaper in Indiana and proudly celebrating over 50 years serving central Indiana.
Our culture is built on helping our employees develop fulfilling careers while sharing a passion for creating and maintaining stunning landscapes that leave lasting impressions. We believe in making a positive impact on the lives of our Team Members; simply put, we care about our employees, and our employees care for our clients.
Hittle is seeking a Client Care Specialist for our Irrigation Division. In this client-facing role, you’ll serve as the key point of contact for our irrigation clients, ensuring satisfaction, clear communication, and timely service. Your focus will be building lasting relationships, addressing client needs, and helping coordinate solutions with our irrigation teams.

How To Apply:

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Responsibilities
  • Drive a seamless customer experience that creates positive sentiment for our brand.
  • Develop in-depth knowledge of Irrigation and our offerings to provide informative support and tailored recommendations to customers.
  • Collaborate with the Field Managers and Division Leader to solve any customer service hiccups.
  • Maintain accurate records of customer interactions and actions taken to resolve issues.
  • Proactively take steps to enhance customer experience.
  • Assist in scheduling of client services.
  • Share relevant customer feedback to help us continuously improve our offerings.
  • Report on key customer service metrics and identify noteworthy trends.
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