JOB TITLE: CLIENT CARE SPECIALIST (NON-MEDICAL HOME CARE)

Location: Maricopa County
Compensation: The annual salary range for this position is $45,000 to $50,000
Job Type: Full-Time
Reports To: Chief Operating Officer

POSITION SUMMARY:

The Client Care Specialist is a critical member of the care delivery team, responsible for ensuring the provision of high-quality, client-centered non-medical home care services. This role encompasses direct client support, scheduling, care coordination, and staff training. The successful candidate will demonstrate strong interpersonal skills, sound judgment, and a commitment to service excellence in a fast-paced and dynamic environment.

QUALIFICATIONS:

• High school diploma or equivalent required; post-secondary education in caregiving, human services, or a related field preferred.
• Minimum of 1–2 years of experience in home care, caregiving, or a related service-oriented role.
• Demonstrated ability to manage multiple priorities and adapt to changing circumstances.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in scheduling software and Microsoft Office applications.
• Commitment to providing compassionate, client-focused care.

ADDITIONAL REQUIREMENTS:

• Valid Driver’s License: A valid driver’s license and reliable transportation may be required to serve immediate client needs.
• Background Check: Successful completion of a criminal background check and drug screening.
• Arizona Fingerprint Clearance Card: Required upon completion of new hire paperwork.
• Training: Completion of CPR and First Aid Training with a current valid certification.
• TB Test: TB Test within the past 12 months.