Job Title: Case Coordinator – Ulster Treatment Apartment Program (ULTAP)
Location: Saugerties, NY
Job Type: Full-time

ABOUT US:

Rehabilitation Support Services, Inc. (RSS) is a compassionate and caring organization dedicated to providing essential support for vulnerable members of our communities. Working at RSS is more than just a job – it’s a calling. As a Case Coordinator, you’ll be part of an inspiring team that changes lives every day. Join us and make a difference!

REQUIREMENTS:

• High School Diploma or equivalent
• Valid NYS Driver’s License (required for most positions)
• Successful clearance by the Justice Center and New York State Office of Children and Family Services Statewide Central Register Database Check

As a Case Coordinator for our Ulster Treatment Apartment Program (ULTAP), you will:

• Manage a Designated Caseload: Ensure the accurate and timely completion of all case documentation in the Agency’s electronic health record system.
• Build Therapeutic Relationships: Establish and maintain a strong rapport with clients, encouraging and supporting them in meeting their personal service plan goals.
• Teach & Evaluate Daily Living Skills: Help clients develop and improve essential daily living skills, offering guidance and monitoring their progress.
• Empower Clients’ Decision-Making: Promote client autonomy by encouraging independent decision-making.
• Advocate for Clients: Provide support with benefits applications, medical and clinical services, and assist with treatment-related needs.
• Attend Meetings & Reviews: Participate in treatment and medication reviews, working collaboratively with clinical providers and clients.
• Coordinate Medical & Mental Health Care: Monitor and support clients’ medical and mental health needs, ensuring consistent care.
• Provide Crisis Intervention: Offer assistance as necessary in times of crisis, ensuring client safety and well-being.
• Ensure Compliance with HIPAA: Maintain confidentiality and protect clients’ civil liberties, rights, and property.
• Supervise Self-Medication: Oversee clients’ self-medication processes and conduct weekly medication rotation runs.
• Conduct Site Visits: Ensure housekeeping standards are met and monitor daily living skills during scheduled site visits.
• Transport Clients: Ensure clients are transported to necessary appointments and services on time.
• Facilitate Education & Support: Conduct relapse prevention groups, MICA education, and provide random drug screenings as required.
• Collaborate Across Teams: Work with internal and external teams, including family members, behavioral health providers, and other collaterals.
• Engage Clients in the Community: Facilitate participation in community activities and assist with moving clients in and out of apartments when necessary.
• Attend Meetings: Participate in scheduled staff and supervisory meetings, contributing to the ongoing development of the program.
• On-Call Responsibilities: Provide on-call support as needed to ensure continuous care.