INNEG is a growing medico-legal consultancy supporting solicitors and doctors working in clinical negligence and personal injury. We help our clients progress complex claims by managing medical records, expert evidence, and all communications between stakeholders - clearly, accurately, and reliably.

READY TO JOIN A GROWING COMPANY WHERE YOUR SKILLS REALLY MATTER?

Job Types: Full-time, Permanent
Pay: £24,000.00-£27,300.00 per year

Additional pay:

• Yearly bonus

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Application question(s):

• Tell us a little about yourself and why you’ve applied for this role.

Experience:

• office-based admin: 5 years (required)

Work Location: In perso

DUTIES AND RESPONSIBILITIES: WHAT WILL I BE DOING?

• Manage your own caseload and inbox
• Liaise with solicitors and medical consultants by phone and email
• Log and track key case updates in our CRM system
• Ensure deadlines and next steps are clear and followed up
• Build strong working relationships with clients and colleagues
• Follow established internal processes with accuracy and attention to detail

WHO THIS ROLE COULD SUIT

• Complaint handlers used to dealing with regulators, ombudsman, or escalation teams
• Case coordinators from finance, utilities, or healthcare
• Paralegals or administrators seeking more stakeholder-facing work
• Service professionals used to managing multiple deadlines and complex admin

Our values provide a foundation which the rest of our business is built upon. We believe all employees should demonstrate these behaviours within their daily role.

• Own It & Do What’s Right
• Be Useful
• Master the Detail
• Follow the Process
• Team First
• Keep Improvin