WHAT WE OFFER

• Salary of £26,000 basic + Bonus ( est £4,000-£8,000 per anum)
• In office with 1 day a week work from home

ABOUT US

Tidy Property Solutions is a growing property maintenance and solutions company,
known for being friendly, professional, and transparent. We work with homeowners, businesses, and estate agents across the UK, delivering reliable property services and building long-term client relationships.
We are now looking for a Client Communication & Admin Manager to join our team and become the first point of contact for our clients. This role is vital to keeping operations smooth, clients happy, and jobs flowing.

THE ROLE

As our Client Communication & Admin Manager, you’ll take charge of all client communication, admin updates, and sales outreach. You’ll manage leads, follow-ups, and calendar bookings, ensuring our Managing Director (Dean) can focus on quoting and completing jobs.
This is a varied role that combines administration, customer service, and sales support. You’ll be using systems, responding to enquiries quickly, and carrying out outreach to win new business.

KEY RESPONSIBILITIES

• Manage client communication via email, WhatsApp, and social media.
• Respond quickly to all inbound enquiries and follow up with waiting clients.
• Maintain and update with new leads and job details.
• Book jobs into the Managing Director’s calendar with no overlaps.
• Run outreach to potential clients such as estate agents, commercial units, and offices.
• Make outbound calls to build relationships and generate new business.
• Follow up on unclosed quotes to understand why they didn’t proceed and try to win them back.
• Request client reviews and gather before/after photos to help grow the brand.
• Check in daily with the Director and the trades team for job reviews, support, and training.