Client Concierge at It’s A Secret Med Spa

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Laser Hair Removal, Photo-facials, Derma-planning, Micro-needling, Chemical Peels, HydraFacial, CoolSculpting, Aesthetic Consultations, HIPAA Compliance, Inventory Management, Client Relationship Management, Medical Charting, Microsoft Office, Skin Care Planning, Patient Confidentiality, Professional Communication

Industry

Wellness and Fitness Services

Description

A Day in the Life of a Laser Technician Provide exceptional service to our clientele to enhance customer satisfaction, experience and productivity. Perform job duties within the scope of practice under your issued licenses/certifications. Work closely with the Mid-Level Providers as needed for client care. May assist to train peers and new hires, to ensure Company standards Maintain strict medical protocols for all laser services, regarding state regulation, HIPAA and all other regulatory compliance programs that are set for by the Company. Maintain a professional neat appearance individually and adheres to approved dress code so ensure upscale atmosphere of the med spa. Perform laser services that are not limited to but include; Laser Hair Removal. Photo-facials Perform aesthetic services that are not limited to but include; derma-planning, SkinPen micro-needling with and without PRP, facials, chemical peels, and HydraFacial. Perform body contouring services that are not limited to but include; CoolSculpting. Provide a client centered customized plan to meet their skin care needs through performing services, selling products and treatments. Perform full aesthetic consultations to meet all client's aesthetic short/long term goals. Maintain an elite, clean and organized work/treatment areas throughout the location. Assist with unpacking and storing orders acquired within locations appropriately and timely. Assist with maintaining an appropriate inventory by communicating to management of inventory needs and inventory counts. Ensure charting is accurate, timely, and completely performed to best depict all client appointments and experiences. Attend continuing education as requested by Clinical Management to excel in various skillsets. Attend and provide input at all team meetings organized by your direct supervisor and clinical management. Ensure that client concerns are reported in a timely manner to the Senior Laser Technician, Manager, Mid-Level Provider and Operations Manager Skills, Qualifications and Experience Needed High School Diploma or GED equivalency is required. Laser Technician license issued by the Department of Licensing is required. Medical Esthetician License issued by the State is required. Be able to work weekends and have a flexible schedule is required. Must possess a strong and extensive knowledge of laser, skin treatment procedures, esthetician practices and medical practice management. Ability to self-promote and engage in company social media with relation to meeting social media guidelines and expectations. Must understand patient/client confidentiality in accordance with HIPAA regulations and company policy. Must possess a valid driver's license and personal vehicle for transportation. Maintains a high level of integrity with a strong ethical foundation. Must have sound judgment, problem solving and decision-making skills. Must be able to stand for long periods of time. Must be able to reach above shoulder height, crawl, kneel and push/pull-up 50 lbs. Working knowledge of Microsoft applications. Must have strong oral and written communication skills, be highly organized and able to work independently with minimal supervision.

Responsibilities

Perform a variety of laser and aesthetic treatments, including hair removal and body contouring, while providing customized skin care plans. Maintain strict medical protocols, manage inventory, and ensure accurate client charting in a professional med spa environment.