Client Coordinator at Aveanna Healthcare

, , -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

24.0

Posted On

25 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Recruitment, Staffing, Scheduling, Performance Management, Care Coordination, Case Management, Microsoft Office, Conflict Resolution, Time Management, Problem Solving, Communication Skills, Organization Skills, Client Relations, Training And Orientation, Compliance, Decision Making

Industry

Hospitals and Health Care

Description

Overview Position OverviewThe Client Coordinator is primarily responsible for management of the recruitment, hiring, staffing and scheduling of caregivers that meet the client’s needs. Responsible for collaborating with the operations and executive leadership in performance management of the field caregivers when necessary. This position requires an ability to be flexible and work with all members of the health care team and provide ongoing supervision, education, support, and evaluation to the field caregivers. Pay: $23 -$24/HR + Quarterly Incentive Eligibility Benefits Overview: Health, Dental, Vision Insurance 401(k) Savings Plan with Employer Matching Employee Stock Purchase Plan Company-Paid Life Insurance Paid Holidays, Paid Vacation Days, Paid Sick Days Essential Job FunctionsAssume responsibility in coordinating care to assigned clients, working to support a goal directed care plan from admission to discharge which includes an ongoing assessment of clientss’ needs.Perform on site supervisory visits to conduct and document client contact by phone or visit every six months to evaluate compliance with the plan of care and assess client satisfaction.Develops and implements home care clients written plan of care according to the client’s needs based on the on-site visit. Review and reassess client’s plan of care during on-site visit and updates plan of care with any necessary changes(if applicable) every 12 months or whenever significant changes to the client care needs are identified. Maintains a current awareness of the abilities and limitations of each field caregivers.Demonstrates a thorough knowledge and adherence to company policies and procedures.Maintains an active involvement in issues of cost containment; effectively utilizes staff when assigning cases.Demonstrates an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.Demonstrates an active and positive role in evaluating staff performance through visits in the field, ongoing review of documentation, client records and personnel file.Maintains an excellent rapport with clients and field caregivers, and effectively promotes harmonious interpersonal relationships.Assists in the development and implementation of regular in-service training for all staff to improve client care and increase/maintain safety practices.Responsible for orientation and training for new home care staff members.Coordinates staffing needs according to branch location guidelines.Responsible for promoting home care services in the community.Manage and maintain staffing schedule according to branch location guidelines.Coordinate work schedules by allocating employees in shifts and positions.Coordinate shift back-fill activities in the event of staff tardiness or absences.Be primary point of contact with client family regarding staffing schedules.Assists with rotating on-call duties for weekday and weekend activity with appropriate staff as needed.Responsible for completing home care intakes after regular offices hours, when necessary.Responsible for providing detailed information of agency operations and procedures to clients during the intact/initial client contact.Participates in location recruiting activities for all staff, including identifying, scheduling, and interviewing potential candidates.Assumes responsibility as the supervisor of direct care services RequirementsHigh school diploma or GEDMust be able to work after hours on-call scheduleProficient Microsoft Office skillsProficient typing skills PreferencesBachelor’s DegreeSix (6) months previous agency staffing or recruiting experienceOne (1) year previous office work experience a plusHealthcare experience a plusBilingual a plus Other Skills/AbilitiesMust be able to adhere to confidentiality standards and professional boundaries at all timesKnowledge and understanding of compliance with adherence to regulationsAbility to comfortably work with families with limited resourcesAbility to remain calm and professional in stressful situationsAbility to multi-taskAttention to detailTime ManagementEffective problem-solving and conflict resolution skillsExcellent organization and communication skillsQuick-thinking and astute decision-making skills Physical RequirementsMust be able to speak, write, read and understand EnglishMust be able to travel; company does not provide vehicles or transportationOccasional lifting, carrying, pushing and pulling of 25 poundsProlonged sitting, walking, standing, bending, kneeling, reaching, twistingMust be able to sit and climb stairsMust have visual and hearing acuityMust be able to appropriately respond physically and mentally to emergency situations in the home or during transport EnvironmentPerforms duties in an office environment with occasional field visits during agency operating hoursMust be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Responsibilities

The Client Coordinator manages the recruitment, hiring, and scheduling of caregivers to meet client needs while overseeing care plans from admission to discharge. They are also responsible for conducting supervisory visits, evaluating staff performance, and maintaining strong relationships with clients and families.