PAY RANGE:

$54,400.00 - $71,400.00
Please email HRTalentAcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process.

WHAT YOU’LL DO:

• Review benefit plan and other documentation for accuracy and quality control.
• Submit requests for educational materials in support of open enrollment and other account activities and events.
• Maintain accurate and timely records in Salesforce in support of our clients and Account Managers.
• Create and update custom documentation such as customized benefits summaries, SBCs and presentations.
• Assist with on-site open enrollment and wellness events when needed.
• Submit maintenance requests as needed for timely upkeep of client records.
• Perform quality control and accuracy checks within the Salesforce system including renewal applications and proof-reading.
• Submit, monitor and track initiatives and processes such as Extra-Contractual Pay Beyond requests.
• Submit reporting requests for clients and Account Managers such as deductible reports for carry-overs, 5500/Schedule A requests and other reporting as needed.
• Develops and maintains a positive working AMs Support relationship with the staff to identify and meet their business needs.
• Perform other duties as assigned.

BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:

• In-office : onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virgini