Client Coordinator Mylestones Employment

at  CPL Choice Passion Life

• Permanent, full-time role, based in Caloundra
• $83,747.41 + Super + Salary Sacrifice of approx $5,000 tax savings
• Work in a great sector where you can change people’s lives!
  At Mylestones, we empower thousands of individuals with disabilities to unlock their potential and find fulfilling employment. We are on the lookout for a passionate Client Coordinator to join our dynamic team in Caloundra.

POSITION PURPOSE:

In this role you’ll oversee a caseload of program participants and collaborate with a team of employment services staff to assist our client’s journey from intake to employment.
The client coordinator, takes ownership of the participants journey to employment, working with colleagues to execute against the tailored action plan.
You’ll work within a structured team, including marketers, support officers and caseload contract officers, to deliver a life-changing outcome for the participant.

WHY YOU’LL LOVE THIS ROLE:

• Make a Difference: Use your skills to create real change and support individuals with disabilities in achieving their career goals.
• Engaging Work Environment: Thrive in a KPI-driven environment where your success directly impacts our clients’ lives.
• Supportive Team: Join a values-based organisation committed to delivering high-quality outcomes and fostering a collaborative culture.
• Advance your career: Take the next step towards management leading an operational team.

WHAT YOU’LL DO:

• Create Opportunities: Develop and implement effective action plans to create meaningful pathways towards stable job opportunities for people living with a disability.
• Empower Our Clients: Inspire, coach, and support individuals with disabilities to reach their employment goals.
• Build Relationships: Cultivate strong partnerships with local businesses, community organisations and industry partners to provide not only staffing solutions but foster long term relationships.
• Collaborate: Work independently while also being an integral part of our supportive team to develop, document, and implement high quality marketing and capacity building strategies, utilising action plans, to gain an understanding of job requirements through task analysis.
• Support: Working with your team, you’ll plan appropriate employment supports for participants and seek feedback to ensure supports are in line with participants individual needs.
• Document: You will ensure up to date and accurate files and records are maintained, complete all relevant documentation as required and ensure confidentiality of information, in line with CPL, contractual and legislative guidelines.