JOB OVERVIEW

We are seeking a dedicated and detail-oriented Client Coordinator to join our dynamic team. The ideal candidate will play a crucial role in ensuring smooth operations within our office, providing exceptional customer service, and supporting our clients’ needs. This position requires strong organizational skills, proficiency in English, and the ability to manage multiple tasks efficiently.

EXPERIENCE

• Proven experience in an office setting with strong communication and sales skills
• Proven experience with call centre, collections, cold calling, door to door sales is an absolute must.
• Proficiency in technology.
• Familiarity with QuickBooks or similar accounting software is preferred.
• Previous experience in customer service roles is an absolute must.
• Strong computer skills with the ability to quickly learn new software applications.
• Excellent organizational skills with attention to detail and the ability to manage multiple priorities effectively.
• Demonstrated phone etiquette and strong resolution communication skills are required.
• Proven ability to work through conflict or stressful situations.
  We invite qualified candidates who are eager to contribute to our team to apply for this exciting opportunity as a Client Coordinator.
  Job Types: Full-time, Permanent
  Pay: $42,000.00-$60,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Experience:

• Cold calling: 1 year (preferred)
• Door-to-door: 1 year (preferred)
• collections: 1 year (preferred)
• Sales: 2 years (preferred)

Language:

• English (required)

Willingness to travel:

• 25% (preferred)

Work Location: In perso

• Serve as the first point of contact for clients, providing excellent customer support and maintaining a professional demeanor at all times.
• Manage incoming calls using multi-line phone systems, ensuring effective communication and prompt response to inquiries.
• Perform data entry tasks accurately, maintaining up-to-date client records and documentation.
• Assist with administrative duties including filing, typing, proofreading documents, and managing correspondence.
• Utilize QuickBooks for bookkeeping tasks and financial record management as needed.
• Support Service operations by scheduling appointments.
• Collaborate with team members to ensure efficient workflow and high-quality service delivery.
• Maintain organized operations and ensure confidentiality of sensitive information.