MEET OUR TEAM:

As a Client Delivery Partner at Pegasystems, you’ll be at the heart of our client success story, driving transformational outcomes within Australia’s dynamic banking landscape. This pivotal role bridges our consulting expertise with strategic client engagement, ensuring seamless delivery across the complete engagement lifecycle while championing the modernization of customer experiences through cutting-edge technology solutions.

• Drive Strategic Growth - Transform business operations by identifying breakthrough opportunities and partnering with Lead Account/Client Executives to unlock new value streams
• Lead Enterprise Transformation - Spearhead large-scale initiatives that modernize customer experiences, taking accountability for ACV, renewals, and consulting bookings while proactively managing risks
• Build C-Level Partnerships - Forge trusted relationships with banking executives and stakeholders, serving as their strategic advisor who translates complex technical concepts into clear business value
• Architect Success - Design effective delivery strategies that maximize ROI while ensuring clients leverage Pega’s full capabilities across their digital ecosystem
• Champion Innovation - Accelerate time-to-value by pioneering new methodologies including blueprint, estimator app, constellation, and emerging platform capabilities that keep pace with evolving customer expectations
• Orchestrate Excellence - Create seamless collaboration across multidisciplinary teams, ensuring Pega experts, clients, and partners work in perfect harmony toward shared objectives
• Drive Continuous Evolution - Establish feedback loops between clients and engineering teams, capturing insights that fuel product innovation and maintain currency with the rapidly changing customer landscape