MEET OUR TEAM:

As a Client Delivery Partner at Pegasystem, you will be at the heart of our client success story, playing a pivotal role in our consulting organization and client engagement model. The Client Delivery Partner is accountable across the entire client engagement lifecycle, from driving account growth and supporting new business through to successful delivery. This role holds ultimate accountability for client success and value realization, ensuring the full value of contracted services and software is achieved, independent of who performs the implementation—be it the client, a partner, or Pega Consulting. As the key delivery leader, they are fundamentally accountable for the account’s overall health, client satisfaction, and long-term success

• Spearhead enterprise-scale initiatives that revolutionize how organizations operate, taking ownership of ACV targets, renewals, and consulting bookings while proactively mitigating risks before they impact delivery.
• Lead clients through the AI modernization journey from reimagining critical workflows to addressing technology currency and defining their future-state architecture
• Forge trusted C-level partnerships with client executives and stakeholders, becoming their go-to strategic advisor who translates complex technical concepts into clear business value.
• Architect effective delivery strategies that maximize client ROI, governing execution with precision while ensuring clients fully leverage Pega’s powerful capabilities across their organization.
• Pioneer innovative approaches that accelerate time-to-value, championing cutting-edge methodologies including blueprint, estimator app, constellation, and emerging platform capabilities.