Client Delivery Project Manager at Enlace Health

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Client Delivery, Implementation, Stakeholder Management, Risk Management, Scope Management, Cross-functional Collaboration, Process Improvement, Data Integration, UAT Planning, KPI Monitoring, Accountability, Prioritization, Communication, Analytical Mindset, Action Bias

Industry

Data Infrastructure and Analytics

Description

Client Delivery Project Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets, delivering measurable results including millions in savings and improved care coordination. Our platform embeds actionable intelligence into real-world execution, helping payors lower medical loss ratios and drive sustainable financial performance. At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. As the Client Delivery Project Manager, you’ll manage and support the successful implementation and ongoing delivery of Enlace Health solutions for our clients. The ideal candidate will thrive in fast-paced environments and take ownership without waiting to be asked. This person will collaborate cross-functionally with Product, Engineering, Operations, and Client Success to ensure projects are delivered on time, on budget, and with excellence. Success Measures: In 3 months: Complete full onboarding on Enlace product, implementation methodology, and client delivery playbooks Support active client implementations with clear ownership of defined workstreams Build strong working relationships with Customers, as well as internal Product, Engineering, and Client Success teams Deliver accurate project plans, status updates, and risk logs with minimal oversight Demonstrate proactive issue identification and follow-through In 6 months: Continually increase involvement in client implementation Consistently deliver projects on time and within agreed scope Proactively manage risks and stakeholder expectations without escalation Identify process improvements that increase delivery efficiency or clarity Earn positive feedback from clients and internal partners on organization, communication, and ownership In 12 months: Successfully lead multiple concurrent client implementations Contribute to improving or standardizing delivery frameworks, templates, and best practices Serve as a go-to resource for cross-functional partners Demonstrate measurable improvements in implementation cycle time, client satisfaction, or operational efficiency Responsibilities: Own day-to-day project management for client implementations and strategic initiatives Build, maintain, and continuously refine detailed project plans, timelines, RAID logs, and stakeholder maps Lead client kickoffs and recurring implementation meetings with clear agendas and documented action items Translate business requirements into structured workstreams for Product, Engineering, Operations, and Client Success Drive accountability across internal and external stakeholders to ensure milestones are met Proactively identify risks, dependencies, and blockers, escalating appropriately when needed Manage scope changes and ensure alignment on impact to timeline and resources Coordinate data integrations, testing cycles, and go-live readiness activities Support UAT planning and execution, ensuring issues are tracked and resolved Monitor implementation KPIs and report progress to leadership Partner with Client Success on handoff planning and post-launch stabilization Document delivery playbooks, templates, and best practices to support scale Contribute to continuous improvement of Enlace’s client delivery model Jump in wherever needed to ensure client commitments are met - no task too small Position Requirements: 3-5 years of experience in project management, consulting, client delivery, implementation, or operations Strong organizational and prioritization skills in fast-moving environments Exceptional follow-through Comfort operating with ambiguity and figuring things out Strong written and verbal communication skills Analytical mindset with attention to detail Bias toward action and accountability Ability to build credibility with clients and internal stakeholders Experience in SaaS, startups, consulting, or high-growth companies is a plus Position Perks: Enlace Health offers competitive benefits and perks to all our employees! Our comprehensive benefits package is one of the many ways we show our employees how valued they are. All full-time employees are eligible for the following: FREE medical, dental, and vision insurance for employees on select plans $1740 annual contribution into qualifying HSAs UNLIMITED time off Matching 401(k) plan Mac laptop and accessories Company-paid short-term and long-term disability Company-paid life insurance Employee Assistance Program Annual professional development stipend All employees are required to maintain confidentiality as related to patient information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Enlace. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Security roles and responsibilities include: Implementing and acting in accordance with the organization’s information security policies Protecting assets from unauthorized access, disclosure, modification, destruction, or interference Executing particular security processes or activities Ensuring responsibility is assigned to the individual for actions taken Reporting security events or potential events or other security risks to the organization The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status. Applicants must be legally authorized to work in the US.

Responsibilities

The Client Delivery Project Manager will own the day-to-day project management for client implementations and strategic initiatives, which includes building detailed project plans, leading kickoffs, and driving accountability across internal and external stakeholders to meet milestones. Key duties involve proactively identifying risks, managing scope changes, coordinating data integrations and testing, and documenting best practices to support scaling the delivery model.