Client Development Manager, ION Flagship at T&CO - USA

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client development, Retail management, Clienteling, Strategic planning, Luxury service standards, Sales strategy, Client acquisition, Event management, Data analysis, Relationship management, High jewelry sales, Brand engagement, Team collaboration, Luxury retail

Industry

Retail Luxury Goods and Jewelry

Description

Founded in 1837 in New York City, Tiffany & Co. is one of the world’s most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand’s legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the house’s treasured Blue Boxes. Today, the Maison's network in Singapore is being refreshed with the long awaited opening of our triplex ION Flagship in 2026. We welcome you to the House of Tiffany in July 2026 to experience the new expression of the Brand. The House exudes innovation, modernity, and an uniquely Tiffany experience in the rest of the network at Ngee Ann City, Marina Bay Sands, and Changi Airport. Be Part of the Tiffany Story Behind every dream is the dreamer. With ION Flagship's opening, we have a newly created role for a Client Development Manager, ION Flagship to join our Maison's Flagship to be a brilliant partner and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now! * As the Client Development Manager for the Flagship, your missions are two-fold (1) craft the client development strategy, and (2) be the client experience bridge between the store levels. * You will be responsible for Client Development, Retail Programs, and High Jewelry in ION, * You will be in-charge of the in-store Clienteling Tools and Data, * You will also be responsible for Client Experience, Events, and Activations . Celebrating Joy at Tiffany * Develop and evolve the client contact strategy with a focused on personalized outreach appointments, and client planning within the Flagship experience as a focal point, * Partner with the external partners and retail teams to ensure consistent luxury service standards across both environments, * Grow client loyalty and sales by creating integrated experiences, * Partner with Team Managers and Private Client teams to drive sales plans, * Cultivate in-store relationships with VICs and build new client acquisition strategies, * Design initiatives and strategies to bridge a holistic store experience and retail experience for brand engagement, * Create unique and memorable client experience within the store to enhance brand desirability and drive sales, * Live our values of optimism, love, inclusivity, and creativity, Shining Brightly with Tiffany * You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism. * Be part of a daring ambition and craft the future of Tiffany * A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations. The Tiffany Experience * Our HR team will connect with you to get to know you better and to share the Maison’s values and culture. * Then, you will be meet with our Store Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed. * For the final round, you will meet with our Regional Teams who will share on a broader perspective, focusing on company’s goals and your potential impact on the company’s strategic objectives.

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Responsibilities

The Client Development Manager will craft the client development strategy and serve as the bridge for client experience across store levels. Responsibilities include managing in-store clienteling tools, driving sales through personalized outreach, and overseeing events and activations.