We are a secure e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cashflow management. Provides users with real-time spend analysis through analytics, and offers access to Early Payment, a form of alternative finance for businesses.
In line with ambitious growth plans, we are now seeking to hire a talented Client Director to drive revenue growth and continuous enhancement of our client proposition through product/service lines, increased coverage, and improved retention, based on deep relationships and an understanding of our client’s business.

WHILE THE JOB DESCRIPTION DESCRIBES WHAT IS ANTICIPATED AS THE REQUIREMENTS OF THE POSITION, THE JOB REQUIREMENTS ARE SUBJECT TO CHANGE BASED UPON ANY CHANGING NEEDS AND REQUIREMENTS OF THE BUSINESS.

• Nurture strong relationships with our Global clients by continuing to provide solutions that enable them to meet their objectives
• Grow & retain business within existing clients, positioning this as the trusted advisor for solutions and strategy (business and technology) to increase sales of existing or new services within those accounts
• Lead and manage all involved teams and individuals (including third party vendors) to deliver excellent levels of service, driving for margin improvement and identification of new service opportunities with the aim of extending/renewing or retaining the contractual relationship
• Create Account Retention and Development Plans (ADP) that details the account, current activity, financials, and ongoing actions to achieve the outcomes of the plan.
• Leads, coordinates, and orchestrates all activities of the account team (formed from representatives across all required Professional Communities) to deliver the ADP to the required levels of profitability and delivery expectation throughout the contract lifecycle
• Uses Salesforce and other internal systems to report short-medium- and long-term client retention, and growth, activities to deliver company-wide visibility and long-term predictability revenue
• Responsible for managing and maintaining a contracted revenue base.
• Use of sales governance framework to deliver financial control, forecasting, resource deployment and opportunity planning information

Required Skills

• Able to work as an individual and within a team
• Self sufficiency
• Direct and honest, respectful of others
• Excellent time management and dispute management skills
• Positive and tenacious
• Able to gather, analyze and document information such as customer feedback, superb at creating practical, commercially viable and effective solutions
• Collaborative mindset
• Customer focus
• Flexible and Adaptable
• Results Driven

Required Experience

• Qualified candidate should possess 7+ years of experience working with and/or managing B2B accounts
• Proven experience in B2B account management working with FTSE1000 type organizations.
• Adept at understanding and meeting the objectives of large, complex organizations engaging multi stakeholder audience
• Proven track record of successful account growth and business development is essential.
• Experience in a SAAS, Tech, Telecoms or similar environment. International account experience would be a plus.
• Have the ability to maintain a high level of client service and responsiveness, with extreme attention to detail even when under pressure.
• Exceptional reporting and forecasting experience.
• Have excellent communication and presentation skills and be confident and proactive when engaging with a C-Level audience.

Please refer the Job description for details