Client Engagement Analytics, Vice President at Morgan Stanley

Jersey City, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

190000.0

Posted On

02 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analytics, SQL, Python, Data Visualization, KPI Reporting, Client Engagement, Business Intelligence, Process Automation, Customer Segmentation, Data Storytelling, Analytical Deep Dives, Attention to Detail, Communication Skills, Problem Solving, Collaboration, Technical Skills

Industry

Financial Services

Description

Support Client Engagement Analytics team reporting, insights generation, maintenance on Client incentives/promotions analytics and marketing campaigns. Focus areas will be performance measurement through KPI reporting, analytical deep dives, client profile analysis, customer segmentation, and ad-hoc strategic requests Present findings to key stakeholders with visualizations, clear message, and logical rationale, demonstrating data storytelling skills as well as ability to anticipate questions from senior audiences Build capabilities in analytics and data visualization across areas to inform business strategies; leverage AI and expertise on automation across disparate data sources/formats to create and maintain new and innovative datasets and solutions while continuing to streamline existing processes to improve efficiency Partner with Data Strategy, Infrastructure, and Tech teams to drive continuous improvement in processes and platforms, while establishing self as the SME that they seek input from on new initiatives. Bachelor's degree in science/engineering/mathematics/statistics; Master's degree in science (M.S. ), MBA or other advanced degree preferred A minimum of 5 years of experience in Data & Analytics, preferably in the financial services industry Strong proficiency in SQL, Python and expertise in hands-on data analytics and providing insights; experience in defining analytical approaches and applying a range of analytical tools to synthesize insights and develop solutions will be critical Extensive experience with business intelligence including reporting and process automation, data visualization tools (Tableau), and solid understanding of how they can be used as a compelling communication tool Strong technical skills & proficiency in data analysis and with ability to manipulate large datasets and to distill them into thoughtful conclusions and actionable recommendations Familiarity with applications like Dataiku, Snowflake, Hue (Hadoop), Salesforce, and Tableau is a plus Proficiency with Microsoft Office tools (Excel, PowerPoint) Keen focus on accuracy and analytical rigor, attention to detail, strong sense of ownership given the highly visibility nature of deliverables owned by the team Track record of working independently and solving problems creatively, as well as the ability to debug/maintain complex codes, come up with hypotheses, and defend assumptions with a strong sense of accountability and an eye for innovation Excellent oral and written communication skills, including the ability to present complex information in a clear and concise manner to audiences of various backgrounds/seniority; 2+ years in a client-facing position preferred Ability to work in a collaborative, transparent style within the team and with cross-functional stakeholders across the organization Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Salary range for the position: 110,000 - 190,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Responsibilities

Support the Client Engagement Analytics team in reporting and insights generation, focusing on performance measurement and client incentives analytics. Present findings to stakeholders with clear visualizations and logical rationale while building analytics capabilities across the organization.