Client Engagement Coordinator at Defense Holdings, Inc.

Manassas Park, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Coordination, Communication, Organizational Abilities, Attention To Detail, Reporting, Compliance, Cross-Functional Collaboration, Microsoft Office Suite Proficiency, CRM Systems Proficiency, Analytical Skills, Confidentiality Management, Interpersonal Communication, Adaptability, Initiative

Industry

Public Safety

Description

Defense Holdings, Inc. (DHi) Location: Hybrid (US) Employment Type: Full-Time Department: Client Services Reports To: Client Services Manager / Director Company Overview Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance. At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions. Position Summary Defense Holdings, Inc. (DHi) is seeking a Client Engagement Coordinator to manage communications, coordinate client interactions, and support service delivery initiatives. The ideal candidate will ensure clients receive timely updates and support program success. This role requires excellent communication skills, organizational abilities, and attention to detail. Key ResponsibilitiesClient Coordination Serve as a primary point of contact for client requests. Schedule meetings, track deliverables, and maintain documentation. Support onboarding and client training programs. Administrative Support Prepare reports, presentations, and client communications. Maintain accurate client records and documentation. Assist leadership with process improvements. Reporting & Compliance Track client engagement metrics and generate reports. Ensure compliance with internal policies and regulatory requirements. Cross-Functional Collaboration Work closely with sales, operations, and client services teams. Assist in improving client processes and communication workflows. Required Qualifications Bachelor’s degree in Business Administration, Communications, or related field. 2–4 years of experience in client services, account support, or administrative roles. Proficiency in Microsoft Office Suite and CRM systems. Strong organizational, communication, and analytical skills. Ability to manage confidential client information responsibly. Preferred Qualifications Experience supporting government contracting or defense clients. Familiarity with client engagement tools and processes. Core Competencies Integrity & Confidentiality Attention to Detail Analytical Thinking Interpersonal Communication Organizational Skills Adaptability & Initiative Work Environment Professional office environment (or hybrid/remote if applicable). May require occasional travel. Must be eligible to work in the United States. Ability to obtain and maintain security clearance may be required. Compensation & Benefits Defense Holdings, Inc. (DHi) offers a competitive compensation package including: Competitive base salary (commensurate with experience) Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Holidays Life and Disability Insurance Professional development opportunities Equal Opportunity Employer Statement Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Responsibilities

The Client Engagement Coordinator will manage client communications, coordinate interactions, and support service delivery initiatives to ensure clients receive timely updates and support program success. Key duties involve serving as a primary client contact, scheduling meetings, tracking deliverables, preparing reports, and maintaining accurate client documentation.