SKILLS & EXPERIENCE YOU’LL BRING

• Experience in a an operational or client-facing environment within Field Marketing or FMCG
• Exposure to multi-national global clients with a keen interest in building networks
• Clear communication – written, verbal, internal and client-facing
• Organised – able to manage multiple moving parts, deadlines, and people without dropping balls. This is critical. Project management in Agile is our ideal as we work in an a true Agile model for customer and business success
• Commercial mindset and an eye for detail
• PowerPoint/Slides is key for us. You know how to structure the narrative, story-tell and design presentation slides (think structure and impact)
• Tech Savvy: AI tool experience, CRM platforms. Solid grasp of Excel/Google Sheets (pivots, formulas, data tidy-up)

• Support the development and execution of strategic account plans for our Tier 1 key enterprise clients
• Build polished, insightful decks and presentations for QBR’s that land with impact and earn trust
• Collaborate across commercial, client facing and operational teams to align on client priorities
• Track client performance, satisfaction and proactively identify opportunities and risks
• Contribute to RFPs, commercial negotiations, and renewal processes
• Stay on top of industry trends, competitor moves, and client business changes
• Utilise multi-source data, teasing out insights, and translating them into compelling narratives, generating useable insights to drive client success
• Work with internal and external stakeholders to ensure client success