Client Executive at AON Plc - Canada

Parramatta, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer experience, Insurance broking, Sales, Relationship building, Problem solving, Communication skills, Data analysis, Salesforce, CRM, MS Excel, Outlook, Insurance, Account management, Compliance, Multi-tasking

Industry

Financial Services

Description

Aon is one of Australia’s leading providers of insurance solutions for Allied Healthcare Professionals. We are driven by genuine interest in the industry and our desire to support allied healthcare providers with insurance solutions including professional indemnity, public liability, business insurance, personal accident, and cyber liability. We are looking for a person who is passionate about the customer experience to join our Aon Affinity Team. We are looking for people who have a passion for providing exceptional customer experiences in a high-volume environment. This isn’t a cold calling role – you will focus on building valuable lasting relationships with your customers. We’ll provide extensive training to help you succeed and will help support you to gain Tier 1 in Insurance Broking! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The first point of resolution for client queries regarding their insurance needs. Investigating and resolving client insurance queries. Working towards achieving both your KPI’s and your team’s revenue, acquisition, and retention targets. Identifying new business and up-selling opportunities when interacting with existing clients. Multi-tasking whilst navigating a range of technologies. Partner with stakeholders and colleagues across the business to exceed client expectations. Work within company policy, adhered to our call handling guidelines, compliance, laws and regulations. How this opportunity is different You will be onboarded and coached by a team of experienced professionals. You will be on a pathway to achieving excellence in sales and will access a range of programs to enhance your product and business knowledge. You will have multiple opportunities to develop your Aon IQ and broaden your knowledge of the business. Our business operating model is designed by entrepreneurs who held a vision of radically changing the Insurance industry. This team will be pioneering a new capability for our company that require agility and innovation to succeed. We expect change and growth over the next few years, which means you can expect plenty of opportunities for advancement. Skills and experience that will lead to success Strong verbal, written and interpersonal communication skills Ability to solve problems creatively and show initiative Analyse information and data to find opportunities and prioritise Driven towards setting and achieving goals and making a difference Sales mindset and ability to make a connection with clients (Sales) Experience in Superannuation, Health funds, Insurance or similar organisations servicing large call/client volumes Experience using software programs or systems that might include Salesforce, CRM, MS Excel and Outlook How we support our colleagues Comprehensive benefits package. We encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Two paid “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. This is in addition to your Annual Leave Days. Hybrid Working; we offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. An innovative Employee Assistance Program that provides counselling and support to all staff members. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. 2577273

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Responsibilities

The Client Executive will act as the first point of resolution for client insurance queries and manage relationships to drive retention and growth. They will also identify new business opportunities while ensuring compliance with company policies and industry regulations.