Client Executive at Marsh

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Negotiation, Interpersonal Skills, Analytical Skills, Data Analysis, Claims Management, Client Experience, Operational Excellence, Microsoft Office, Risk Management, Insurance Products, Presentation Skills, Account Management, Client Relationship Management, Problem Solving, Team Collaboration

Industry

Insurance

Description

Company: Marsh Description: We are seeking a talented individual to join our MBAR team at Marsh. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement. Client Executive We will count on you to: Consulting clients on service requirements, insurers needs and carriers. Gain subject matter expertise in specific risk exposures. Advise smaller clients on risk management. Participate in internal strategy meetings. Prepares proposal components for review by senior colleagues. Maintain ongoing relationship with clients and team colleagues What you need to have: Minimum of bachelor’s degree in any field 1 to 3 years of experience in insurance brokerage or a related field. Adequate knowledge of insurance products, services, and industry regulations Excellent communication, negotiation, and interpersonal skills. Proven ability to manage multiple client accounts and prioritize tasks effectively. High proficiency in Microsoft Office Strong analytical skills with the ability to interpret data and make informed decisions. What makes you stand out: Data Analysis: Refine and analyze data to support proposal creation and client-facing presentations, enhancing decision-making processes. Operational Excellence: Ensure all managed accounts are in good standing, addressing escalated issues promptly to maintain operational excellence and client satisfaction. Claims Management: Oversee claims processes, deliver exceptional client service and collaborating with insurers and adjusters to improve service delivery. Client Experience (CX): Recognize and address challenges throughout the client journey while proactively seeking ways to improve the overall experience. Placement Knowledge: Demonstrate fundamental and technical knowledge of placement processes to support effective account management. Communication & Presentation Skills: Preparing and delivering clear, professional presentations and proposals. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Responsibilities

The Client Executive will consult clients on service requirements and maintain ongoing relationships with clients and team colleagues. They will also prepare proposal components for review and participate in internal strategy meetings.