Client Executive, Small Market Commercial

at  NFP Corp

Business Line: Commercial Lines, Small/Medium Enterprise Business
Hours Per Week: 35 (Full-Time)
Location: Ontario - Any location - Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)
Job Duration: Full-Time, Permanent
Compensation: Salary + Commission + Performance Bonuses based on commission targets

WHO WE ARE

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations.

ABOUT THE ROLE

We’re looking for an Account Executive/Producer to join our award-winning Business Insurance division for our Ontario clients. The Account Executive will leverage their industry knowledge & experience to initiate and develop new commercial lines relationships for Small Market Business.

WHAT YOU’LL DO

• Work in a fast paced environment that will allow you to quote commercial leads generated from various sources on the same day as received or worse case next business day.
• Develop submissions (in conjunction with commercial lines underwriting staff) to markets that will meet present/emerging needs of the client and close the sale
• Hand-off responsibility for provision of service to clients to the relevant Account Manager in the service teams
• When appropriate to the maintenance of good customer service, field customer service requests (especially post-sale of one’s clients), and ensure the completion by oneself, or by referral to the service Account Manager
• Develop a cross-selling protocol that allows the opportunity for integrated selling with all commercial sales to other lines of business
• Meeting and/or exceeding individual sales targets as well as department goals
• Maintaining professional and collaborative relationships with key underwriters
• Resolving any concerns or complaints with a professional demeanour by leveraging product and service knowledge
• Quoting new prospects using NFP’s new IRCA quoter as well as ARS or Company Portals if required
• Representing the brokerage at industry functions when required
• Keeping current on industry changes, underwriting rules and workflow processes