WHAT YOU WILL DO

We are seeking an experienced and dynamic Client Experience Assistant to join our friendly and professional team focussed on Ecommerce and Aftersales service delivery. This is an ideal role for someone with a deep understanding of luxury jewellery and a passion for delivering exceptional client care.
About the Role:
This multifaceted role combines high-touch client service with the operational precision of exceptional e-commerce service delivery. You’ll be the frontline voice of our brand with an expert knowledge of our jewellery, ensuring each client interaction is handled with service excellence, empathy and efficiency, while also supporting the logistics to ensure our clients’ orders arrive beautifully and on time.