Client Experience Coordinator at Alphabe Insight Inc

Fort Worth, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

52000.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organization, Time Management, Detail Oriented, Client Focused, Problem Solving, Adaptability, Microsoft Office Suite, Client Onboarding, Project Coordination, Client Support

Industry

Public Relations and Communications Services

Description

Company Description GG Media is a dynamic marketing and brand development firm dedicated to delivering high-impact campaigns and measurable growth for our clients. With a strong presence in Texas and a reputation for excellence, we specialize in strategic brand positioning, experiential marketing, and customer engagement solutions. Our team thrives on innovation, professionalism, and results-driven performance. At GG Media, we believe that strong brands are built through authentic connections and consistent representation. Job Description GG Media is seeking a Client Experience Coordinator to serve as a key point of contact between our clients and internal teams. This role is designed for a highly organized and service-oriented professional who thrives in a fast-paced environment and is passionate about delivering outstanding client support. The ideal candidate will ensure seamless communication, maintain project alignment, and elevate the overall client experience. Responsibilities Act as the primary liaison between clients and internal departments Coordinate client onboarding processes and maintain accurate records Monitor project timelines and ensure deliverables are met efficiently Address client inquiries with professionalism and timely follow-up Assist in preparing reports, presentations, and performance summaries Identify opportunities to enhance client satisfaction and retention Support leadership with administrative coordination and scheduling Qualifications Strong communication and interpersonal skills Excellent organizational and time-management abilities Detail-oriented with the ability to manage multiple priorities Professional demeanor and client-focused mindset Proficiency in Microsoft Office Suite and general business software Problem-solving skills and adaptability in a team environment Additional Information Competitive salary ($48,000 – $52,000 annually) Growth opportunities within a fast-expanding organization Professional development and skill-building environment Supportive and collaborative team culture Stable, full-time employment in Fort Worth, TX

Responsibilities

The Client Experience Coordinator will act as the primary liaison between clients and internal departments, ensuring seamless communication and project alignment. This role involves coordinating client onboarding, monitoring timelines, and addressing client inquiries professionally.