Client Experience Coordinator at Alphabe Insight Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

56000.0

Posted On

16 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Communication, Service Delivery, Client Relationship Management, Coordination, Follow-ups, Timeline Monitoring, Record Keeping, Problem Solving, Professional Demeanor, Time Management, CRM Systems, Office Software, Interpersonal Skills, Attention To Detail, Proactive Attitude, Reporting

Industry

Public Relations and Communications Services

Description

Company Description Beloform Craft is a forward-thinking company dedicated to delivering refined solutions and meaningful client partnerships. We pride ourselves on precision, professionalism, and a culture rooted in excellence. Our team is composed of driven individuals who value collaboration, integrity, and long-term growth. At Beloform Craft, every client interaction reflects our commitment to quality and lasting impact. Job Description We are seeking a polished and detail-oriented Client Experience Coordinator to join our Atlanta team. In this role, you will serve as a key point of contact for clients, ensuring seamless communication, exceptional service delivery, and a consistently elevated experience throughout every stage of engagement. This position is ideal for a professional who thrives in a client-focused environment and is motivated to contribute to an organization that values excellence and continuous improvement. Responsibilities Serve as the primary liaison between clients and internal departments Coordinate client communications and ensure timely follow-ups Monitor project timelines and ensure service standards are consistently met Maintain accurate client records and documentation Identify opportunities to enhance the overall client journey Support leadership with client reports and performance insights Resolve client inquiries and concerns with professionalism and efficiency Qualifications Strong communication and interpersonal skills Exceptional organizational and time-management abilities High attention to detail and problem-solving mindset Professional demeanor with a client-first approach Ability to manage multiple priorities in a fast-paced environment Proficiency in standard office software and CRM systems Team-oriented with a proactive attitude Additional Information Competitive salary ($52,000 – $56,000 annually) Clear growth opportunities and professional development Collaborative and supportive team environment Comprehensive training and mentorship Stable, full-time position with long-term advancement potential

Responsibilities

The coordinator will act as the main contact between clients and internal teams, managing all client communications and ensuring timely follow-ups. They must monitor project timelines, maintain accurate records, and resolve client concerns professionally.