Client Experience Coordinator at Audemars Piguet

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Client Experience, Sales Team Collaboration, Communication, Gift Management, Service Quality, Food And Beverage Offer, Event Activation, Budget Management, Customer Care, Teamwork, Pressure Handling

Industry

Retail Luxury Goods and Jewelry

Description

Company Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career! Job Description Working in colaboration with the sales team and under the authority of the AP House Director, the Client Experience Coordiantor oversees the Hospitaity for the house and all the topics linked to Client Experience. In charge of the comunication with clients for the AP House. Managing daily schedule shipments of gifts and bithday presents. Level- up the quality of service in the AP House by reaching the Hospitality´s standard define by AP HQ Defining an F&B offer for daily activity and event activation offer. Taking care of daily activation of the AP House as flowers, fragance and other amenities. Following the corresponding Budget Qualifications 3 + years experience in hospitality reservations or a similar preferred. Strong motivational skills. Excellent written and spoken English, additional languages are a plus. Excellent Customer Care and teamwork skills Ability to handle a complex, multifaceted role under preassure. Additional Information Competitive salary. Professional development opportunities Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Contract Type: Permanent

Responsibilities

The Client Experience Coordinator collaborates with the sales team to oversee hospitality and all client experience topics within the AP House, including client communication and managing daily shipments of gifts and presents. This role is also responsible for defining the Food & Beverage offer, managing daily activation amenities, and elevating service quality to meet headquarters' standards while adhering to the budget.