Client Experience Coordinator at Audemars Piguet

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client-centric mindset, Hospitality, Customer care, Teamwork, Communication, Event activation, Budget management, Interpersonal skills, Luxury experience, Reservations

Industry

Retail Luxury Goods and Jewelry

Description

Company Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career! Job Description Working in colaboration with the sales team and under the authority of the AP House Director, the Client Experience Coordiantor oversees the Hospitaity for the house and all the topics linked to Client Experience. In charge of the comunication with clients for the AP House. Managing daily schedule shipments of gifts and bithday presents. Level- up the quality of service in the AP House by reaching the Hospitality´s standard define by AP HQ Defining an F&B offer for daily activity and event activation offer. Taking care of daily activation of the AP House as flowers, fragance and other amenities. Following the corresponding Budget Qualifications To be successful in this role, we are looking for a candidate who brings a strong client-centric mindset, excellent interpersonal skills and passion for delivering outstanding luxury experience. 3 + years experience in hospitality reservations or a similar preferred. Strong motivational skills. Excellent written and spoken English, additional languages are a plus. Excellent Customer Care and teamwork skills Ability to handle a complex, multifaceted role under preassure. Additional Information Competitive salary. Professional development opportunities Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Contract Type: Permanent

Responsibilities

The Client Experience Coordinator oversees hospitality standards, client communications, and daily operations at the AP House. They are responsible for managing gift shipments, event activations, and maintaining the facility's amenities within a defined budget.