As Client Experience Executive, you will be the dedicated guardian of our clients’ journeys — ensuring every interaction, touchpoint, and detail reflects the highest standard of luxury service. Supporting discerning, high-value international golfers and their guests, you will combine personalised service, operational precision, and calm problem-solving to deliver seamless, memorable travel experiences.
This role requires a blend of customer service expertise, travel industry knowledge, problem-solving ability, and strong interpersonal skills — with the ability to anticipate client needs and respond with creativity and care.

REQUIREMENTS

• Minimum 3 years’ experience in a premium service role (luxury travel, hospitality, events, or tourism preferred).
• Demonstrated success working with demanding, detail-focused clients in a high-volume, deadline-driven environment.
• Exceptional interpersonal and communication skills, with an emphasis on warmth, polish, and discretion.
• Impeccable organisational and multitasking abilities with a laser focus on detail.
• Strong written and verbal English; additional languages a plus.
• Proficiency in Microsoft Office and experience with CRM / tour management systems (advantage).
• Ability to work both independently and as part of a high-performing team.
• Familiarity with golf, golf tourism, or Ireland’s world-class golf destinations is an advantage.