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Client Experience & Journey Coordinator/Remote at ETS

Perth, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Customer-Focused, Communication, Travel Planning, Coordination, Personalized Service, Client Management, Timely Communication

Industry

Education Administration Programs

Description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling. Key Responsibilities: Communicate with clients to understand travel preferences and goals Provide accurate destination information and tailored recommendations Coordinate and organize travel itineraries Assist clients before, during, and after travel as needed Utilize booking and client management systems (training provided) Maintain timely and professional communication What We Offer: Fully remote work environment Flexible schedule Access to industry tools and training Opportunities for professional development Travel-related benefits and perks (details discussed during onboarding) Supportive and collaborative team environment

Responsibilities

The Client Journey Coordinator will communicate with clients to understand their travel preferences and goals while providing tailored recommendations and coordinating travel itineraries. They will assist clients throughout the travel process, ensuring smooth and memorable experiences.