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Client Experience Manager at Traveling with Mchaila
, , -
Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Organization, Problem-Solving, Customer Service, Client Management, Detail-Oriented, Reliable, Tech-Comfortable

Industry

Travel Arrangements

Description
We're seeking a proactive Client Experience Manager to oversee client interactions, coordinate service details, and ensure a seamless, high-quality experience from start to finish. This fully remote role is ideal for someone who enjoys managing processes, supporting clients, and keeping everything running smoothly behind the scenes. This is perfect for individuals who work independently with resources and tools along with individuals who are self motivated What Youll Do: Manage ongoing client communications and service workflows Ensure timely follow-ups, confirmations, and updates Coordinate scheduling, documentation, and client requests Identify and resolve issues to maintain a positive experience Maintain accurate records and support process improvements What Were Looking For: Strong communication, organization, and problem-solving skills Customer service or client management experience (preferred, not required) Ability to work independently in a remote environment while using the resources and tools provided Detail-oriented, reliable, and tech-comfortable Must be a citizen of the US, UK, Australia, Mexico, Spain, and LATAM Why This Role Stands Out: 100% remote flexibility Training and ongoing support provided Opportunity for long-term growth
Responsibilities
The Client Experience Manager will manage ongoing client communications and service workflows while ensuring timely follow-ups and updates. They will also coordinate scheduling and documentation, identify and resolve issues, and maintain accurate records.