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Hiring Unit:
Athletics & Recreation
Position Summary:
Under the direction of the immediate supervisor, the Client Experience - Office Assistant will be expected to provide general assistance and customer service support in the Client Experience office. Responsibilities will include information distribution, membership sales and general customer service inquiries.

Duties

• Greet and welcome customers
• Respond to client calls and emails
• Provide general information regarding Athletics and Recreations programs and policies
• Provide membership sales service

Must be available to work on weekends if required.

Other Qualifying Skills and/or Abilities

• Ability to learn new software
• Customer service oriented

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.
For a definition of our language proficiency levels, please click
here.
Minimum Education and Experience:
High School Diploma 1 Year Related Experience
Hourly Salary:

• Greet and welcome customers
• Respond to client calls and emails
• Provide general information regarding Athletics and Recreations programs and policies
• Provide membership sales servic