Client Experience Specialist at Blyss Journeys

Lakeland, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Self-Motivated, Organized, Detail-Oriented, Reliable, Computer Skills, Email Proficiency, Web-Based Systems

Industry

Travel Arrangements

Description

Job Description We are seeking motivated, customer-focused individuals as Client Experience Specialists. In this role, you will support clients by assisting with planning, coordination, and booking of personalized experiences while delivering high-quality customer service from start to finish. This opportunity is ideal for individuals who enjoy helping others, value flexibility, and are comfortable working independently in a remote environment. No prior industry experience is required — comprehensive training is provided. Key Responsibilities Assist clients with planning and coordinating personalized experiences, including vacations, cruises, celebrations, and special events Deliver professional and timely customer support via phone, email, text, and online platforms Research destinations, accommodations, and service options based on client needs and preferences Coordinate and manage reservations such as lodging, transportation, and packaged experiences Communicate clearly with clients before, during, and after their experience Address questions, changes, and concerns in a timely and professional manner Build and maintain positive client relationships to encourage repeat and referral business Qualifications Strong communication and customer service skills Self-motivated with the ability to manage tasks independently Organized, detail-oriented, and reliable Comfortable using computers, email, and web-based systems Reliable internet access and phone Experience in customer service, hospitality, sales, or support roles is a plus, but not required What We Offer Remote work with flexible scheduling Comprehensive training and onboarding support Access to professional tools and booking platforms Discounts and industry-related perks Performance-based compensation opportunities Supportive team environment with ongoing guidance Who This Role Is Ideal For Individuals seeking a flexible, remote opportunity Customer service professionals exploring a career change Stay-at-home parents, retirees, or those re-entering the workforce Career pivoters interested in client support and experience coordination

Responsibilities

Assist clients with planning and coordinating personalized experiences while delivering professional customer support. Manage reservations and communicate effectively with clients throughout their experience.