Client Financial Affairs Team Leader at Norfolk County Council

Norwich, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

36363.0

Posted On

20 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial management, Appointeeship, Deputyship, Case management, Decision-making, Leadership, Team management, Mental capacity act 2005, Office of public guardian standards, DWP standards, Adult social services, Financial guidance

Industry

Government Administration

Description

Client Financial Affairs Team Leader | 10323 | Permanent Contract | 37 hours per week | £34,434 to £36,363 per annum (Scale H) | County Hall, Norwich Part of Norfolk County Council, the Client Financial Affairs team provides an Appointeeship and Deputyship Service on behalf of the Executive Director of Adult Social Services, supporting service users who have been assessed under the Mental Capacity Act 2005 as being unable to manage their own financial affairs. CFAT require a Team Leader and a Complex Case Officer to play a pivotal role in ensuring clients receive timely, high‑quality financial management. You will oversee complex case decision‑making, provide expert guidance, and lead a dedicated team to deliver an Appointeeship and Deputyship service. This is an opportunity to be part of a forward‑thinking service that is client focused, ensuring client finances are managed in line with Office of Public Guardian and DWP standards. If you would like an informal discussion about this role, please contact sarah.clarke@norfolk.gov.uk [sarah.clarke@norfolk.gov.uk] These are some benefits you can enjoy by working for Norfolk County Council: * Competitive salary * Generous holiday entitlement * Health and Wellbeing services including fast-track physiotherapy and a free counselling service * Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. * Financial benefits such as: * ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. [https://norfolk.rewardgateway.co.uk/Authentication/Start] * A Blue Light card [https://www.bluelightcard.co.uk/] for Fire Service and Social Care Workers * Relocation expenses (where applicable) * An advance of your expenses if you travel for work * Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions * Tax efficient ways of getting extra pension and new bikes * Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) * A payment if you refer someone you know to a hard to fill job We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity. Before you apply, we recommend reading the full Job description and person specification [https://tinyurl.com/ymjv34eu] to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions [https://www.norfolk.gov.uk/jobs-training-and-volunteering/work-at-norfolk-county-council/vacancies/recruitment-information-for-candidates] here. Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle [https://eur02.safelinks.protection.outlook.com/?url=https://fa-eqie-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/faces/FndOverview?macKey=ACA1GN/cSRKlOeLU&_afrLoop=8587015335213240&_afrWindowMode=0&_afrWindowId=mx7eds1sa&_adf.ctrl-state=qofe3tmob_108&_afrFS=16&_afrMT=screen&_afrMFW=1163&_afrMFH=525&_afrMFDW=1280&_afrMFDH=720&_afrMFC=8&_afrMFCI=0&_afrMFM=0&_afrMFR=158&_afrMFG=0&_afrMFS=0&_afrMFO=0&data=05|01|emma.croll@norfolk.gov.uk|711048ee91fb439ca0df08dab8f3665c|1419177e57e04f0faff0fd61b549d10e|0|0|638025652768647030|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=ZyIhjqXgq6+G/TmYvqyLbRm/Z/VHZfFXi4/YMeOq+p8=&reserved=0] using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 27 April 2026 23:59 All other applicants closing date: 4 May 2026 23:59

Responsibilities

The Team Leader will oversee complex case decision-making and provide expert guidance to ensure clients receive high-quality financial management. They will lead a dedicated team to deliver Appointeeship and Deputyship services in line with regulatory standards.