Client Happiness Officer at AshdownJones Estate Agents
Windermere, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

01 Oct, 25

Salary

24500.0

Posted On

02 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership Skills, Marketing Materials, Customer Service

Industry

Marketing/Advertising/Sales

Description

NO INDUSTRY EXPERIENCE REQUIRED.

Please note that we are only interviewing local candidates who live within a 30 minute drive from the office, and you must be a car owner/driver.
Please also note that due to the level of applications we receive sometimes we cannot reply to all applications, but we will certainly do our very best!
Job Type: Full-time
Pay: From £24,500.00 per year

Benefits:

  • Free parking
  • Sick pay

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In person
Reference ID: Executive Assistan

Skills you will Ideally have:

  • a track record of delivering exceptional customer service
  • the ability to build great relationships
  • some leadership skills so that you can help motivate, support and lead the team
  • a passionate attention to detail to create beautiful, bespoke marketing materials
  • problem-solving skills and the ability to work collaboratively are key in order to find solutions for complex challenges that may arise
  • the ability to pull together information and opinions from different sources, make decisions and form clear, confident recommendation
Responsibilities

WHAT YOU’LL BE DOING:

You’ll be working at our Windermere offices and overseeing property marketing projects, ensuring a successful outcome for all our clients, and navigating any potential challenges along the way.
You’ll manage home sales through the entire start to finish (and beyond) process, this would include but is not limited to:
- Building great relationships with our clients
- Styling homes and making them look fabulous!
- Presenting our beautiful homes to potential buyers on viewings
- Arranging as well as attending various marketing appointments
- Supporting our senior sales manager with the management of a small but highly enthusiastic and driven team
- Liaising with marketing contractors and suppliers
- Administration, answering phone calls, replying to emails
- Always ensuring world class communication at every touchpoint
- Negotiating on sales and overcoming any potential challenges
- Promoting the company on various social media platforms
We’d love to find someone who has a flare for creativity and experience in delivering world-class customer service, but industry experience is not required.
You will not only have a positive ‘can do’ approach, but a ‘will-do’ determination. You’ll need to be talented at juggling lots of different tasks and working out the best way to overcome challenges as well as being great at working with people.
Training is provided and no experience in the industry is required, just a fantastic and highly positive attitude!

Skills you will Ideally have:

  • a track record of delivering exceptional customer service
  • the ability to build great relationships
  • some leadership skills so that you can help motivate, support and lead the team
  • a passionate attention to detail to create beautiful, bespoke marketing materials
  • problem-solving skills and the ability to work collaboratively are key in order to find solutions for complex challenges that may arise
  • the ability to pull together information and opinions from different sources, make decisions and form clear, confident recommendations

WHAT YOU’LL GET FROM THE ROLE:

  • an opportunity to be part of an innovative and exciting market disruptor with huge growth plans
  • chance to help shape the future direction of AshdownJones
  • be at the cutting edge of the business, giving you the best view of how the business operates
  • a role that’s varied and challenging; no day is the same
  • the excitement of bringing marketing projects to life
  • an opportunity to develop your management and client relationship skills.
    In return for everything you can bring, we can offer you an exciting, challenging role in a fast-growing and dynamic business.

Just some of the AJ perks:

  • Welcome Goodies
  • Monthly Team Events
  • Annual Team Holiday
  • Employment Anniversary Vouchers
  • Workplace Pension Scheme
  • Sick Pay
  • A family first company ethos

If you think you’ve got everything we’re looking for (and then some) we’d love to hear from you.
This is a permanent, full-time position located at our beautiful offices just on the outskirts of Windermere, with normal working hours being Monday to Friday 9:00 am – 5:00 pm, with some flexibility and weekend cover being required.

Loading...