Client Implementation Coordinator (Hybrid) at Benson Integrated Marketing Solutions

Alpharetta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Time Management, Written Communication, Verbal Communication, Microsoft Office, Teams, SharePoint, Outlook, Excel, PACE, ASI, Detail-Oriented, Accuracy, Priority Management, Responsiveness, Coordination

Industry

Advertising Services

Description

Why You’ll Love Working Here At Benson, we inspire and support our team members' growth and career development. Our hybrid work style allows you to enjoy the best of both worlds—working from home and collaborating in our modern, fun, and energetic corporate office in Alpharetta, GA. Your Benson Perks * Career Growth: Opportunities for advancement and professional development. * Competitive Compensation: Attractive salary with bonus structure. * Generous Time Off: PTO package plus a paid holiday break from Christmas Eve to New Year’s Day. * Wellness: On-site fitness facility and Employee Assistance Program (EAP). * Flexibility: Hybrid work opportunities. * Parental Leave: Paid time off for new parents. * Paid Company Events: Benson Olympics, Team Member Awards, Benson Picnic, and more. * Future Planning: 401(k) with company match. * Community Engagement: Volunteer program with up to 16 hours of additional PTO. * Comprehensive Benefits: Health, Dental, and Vision, Voluntary Life, Short-term and Long-term Disability, HSA, FSA, Pet Insurance, Hospital Indemnity, Accident & Critical Illness Plans. What Makes Benson Different Benson is a leading Centralized Marketing Platform in the multi-family industry, offering innovative products and services through our proprietary Integrated Marketing System, which includes: * Online Smart Stores * Multi-Channel Marketing * Dedicated Customer Experience Teams * Analytics Our award-winning capabilities span Promotional Products, Customized Apparel, Print Services, Signage, and Creative Design Services—all produced in-house and shipped directly to our clients. _______________________________________________ What You’ll Do: As a Client Implementation Coordinator, you will guide new clients through the onboarding process by managing timelines, organizing documentation, and coordinating across internal teams. You will play a key role in ensuring client launches are smooth, timely, and aligned with expectations. Your Impact: Your work will directly influence client satisfaction and long-term success by creating a seamless onboarding experience. By maintaining clear communication, accurate documentation, and proactive support, you will help clients feel confident in their transition to Benson’s Centralized Marketing Platform (CMP). Your attention to detail and coordination will reduce delays, improve internal alignment, and contribute to a positive brand experience. Ultimately, you will help set the tone for lasting client relationships. Key Responsibilities: * Create and manage detailed implementation timelines to support client onboarding. * Coordinate tasks across departments to meet deadlines and resolve issues. * Join client calls to provide guidance, document notes, and follow up on action items. * Review storefronts for accuracy in product listings, pricing, and configuration. * Organize project materials including client folders, product decks, and spreadsheets. * Prepare handoff documentation and status reports for post-launch support. Position Qualifications: Education: * Bachelor’s degree in Business Administration, Project Management, or a related field. Work Experience: * 2-3 years in a support or administrative role, preferably in project coordination or client services. * Experience in the multifamily industry is a plus. Your Skills: * Strong organizational and time management skills. * Excellent written and verbal communication skills. * Proficiency in Microsoft Office (Teams, SharePoint, Outlook, and Excel). * Familiarity with platforms like PACE and ASI. * Detail-oriented with ability to ensure accuracy across documentation and storefronts. * Ability to manage multiple priorities and maintain responsiveness under pressure. Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

Responsibilities

The Client Implementation Coordinator guides new clients through the onboarding process by managing timelines, organizing documentation, and coordinating across internal teams to ensure smooth and timely launches. This role directly influences client satisfaction by maintaining clear communication and accurate documentation to set the tone for lasting client relationships.