Client Implementation Lead at INTX Insurance Software

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

0.0

Posted On

23 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Implementation, Project Management, Requirements Gathering, Business Development, Configuration, Testing, UAT, Documentation, Cross-Functional Coordination, Communication, Microsoft Office, Insurance, Fintech, Consulting, Travel

Industry

Software Development

Description

About INTX INTX is a complete Insurance Operating System purpose-built for specialty P&C carriers, MGAs, captives, and reinsurers. We unify policy, billing, claims, reinsurance, and reporting into a single, configurable platform, eliminating the cost, friction, and complexity of legacy core systems. Role Overview We are seeking a Client Implementation Lead to run client implementations from requirements gathering through go-live. You will work directly with company leadership and serve as the bridge between clients and our engineering teams. This role is uniquely positioned at the intersection of delivery and business development — meaning you will travel not only for client workshops and go-lives, but also to industry conferences, tradeshows, and partner events where INTX builds relationships and accelerates growth. Because INTX is growing quickly, there is clear upward mobility, including: Implementation Team Lead Delivery / Client Success Sales / Partnerships (BD support, demos, events) Client & Requirements Lead discovery sessions with clients to capture workflows, rules, and integration needs Translate business needs into functional specs and configuration instructions Document processes, data requirements, and system behaviors Implementation & Delivery Own projects from kickoff through go-live, tracking status, risks, and dependencies Support configuration, testing, and UAT with client stakeholders Manage cutover planning, go-live readiness, and hypercare support Contribute to internal playbooks, templates, and delivery standards Cross-Functional & BD Support Work directly with leadership, engineering, and product stakeholders Coordinate with external partners (vendors, consultants, actuarial groups) Travel for client meetings, tradeshows, and conferences to support sales conversations Who Thrives Here People who: Enjoy client-facing work and solutioning Want visibility and influence in a growing company Execute well without rigid process Want options to grow into leadership or sales/BD roles Why INTX Be part of a company redefining how insurance software is built and delivered Work directly with experienced industry operators, not layers of management Accelerate your career through exposure to clients, partners, and executives See the immediate impact of your work in real implementations and product evolution Travel to major industry conferences and meet MGAs, carriers, reinsurers, and consultants Competitive compensation with room to grow as the company scales Must Haves Bachelor’s degree (Business, Finance, MIS, or related field) 2–3 years of professional experience in a Client Implementation Lead or similar role Proficiency with Microsoft Office (Word, Excel, PowerPoint) Experience coordinating and support projects in a client-facing role Willingness to travel up to 20% Nice to Haves Experience working with software development or IT teams Experience in insurance, fintech, or consulting industries Experience with Microsoft Azure Professional certifications (e.g., CBAP, PMP, CSM) INTX offers a comprehensive benefits program for eligible employees and their qualified dependents, which include medical, dental, and vision coverage, a 401(k) retirement savings plan, and generous paid time off (PTO)

Responsibilities

The Client Implementation Lead will manage client implementations from requirements gathering through go-live, acting as a liaison between clients and engineering teams. This role includes leading discovery sessions, tracking project status, and supporting configuration and testing.