Accountabilities

• Manage card issuing implementations end to end, from project planning and kickoff through launch, hypercare, and formal closure.
• Build and maintain project plans, milestones, timelines, dependency maps, risk registers, and issue trackers.
• Serve as the primary point of contact for clients, providing clear progress updates and managing expectations across stakeholders and competing priorities.
• Lead client kickoff meetings, regular progress reviews, post-launch discussions, and other implementation touchpoints.
• Coordinate delivery across engineering, product, compliance, risk, support, and other internal teams to maintain momentum and resolve blockers.
• Guide clients through card program configuration, including BIN ranges and structures, product codes, card profiles, limits, fees, and authorization parameters.
• Support technical onboarding covering issuing APIs, environments, system configuration, credentials, webhooks, and user access.
•