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Client Intake Coordinator - ABA Services at Outsourcing Advantage

Santiago de los Caballeros, Santiago, Dominican Republic -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

16 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, CRM Software, Data Entry, Client Intake, Organization, Multitasking, Healthcare Administration, Customer Service, Professionalism, Empathy

Industry

Outsourcing and Offshoring Consulting

Description

Outsourcing Advantage is actively seeking a motivated and detail-oriented Intake Agent for a ABA Provider. to serve as the first point of contact for new clients and families. This role is ideal for someone with excellent communication skills who enjoys connecting with people, maintaining organization, and managing information efficiently through our CRM system Responsibilities Conduct initial intake calls with potential clients or families in a professional, welcoming manner. Gather and document key information accurately within our CRM system. Provide clear explanations of our services, process, and next steps. Coordinate follow-ups to ensure timely completion of required documentation. Collaborate with internal departments (such as clinical or administrative teams) to ensure seamless onboarding. Maintain confidentiality and professionalism at all times. Strong verbal and written communication skills — articulate, professional, and empathetic. Experience using a CRM or client management software. Excellent attention to detail and organizational skills. Ability to multitask and manage a high volume of calls and data entry. Prior experience in healthcare, customer service, or administrative support preferred. Ideal Candidate: You’re friendly yet professional, comfortable guiding conversations, and naturally organized. You enjoy being part of a growing, mission-driven team and take pride in making the first impression a great one. Hours Full-time: Monday – Friday 9-5 EST Competitive salary. Opportunity to work on diverse and exciting projects. Supportive and collaborative work environment. Weekly payments. Weekly Incentives based on performance Weekends off. Hiring Bonus Growth Opportunities Referral Bonus National holidays pay double the hourly rate US Holidays Off when applicable Best work environment in Santiago Morning shift available. Back-office positions

Responsibilities

Serve as the first point of contact for new clients and families by conducting intake calls and documenting information in the CRM. Coordinate follow-ups and collaborate with internal teams to ensure a seamless onboarding process.