ABOUT US

At the Autism Center of Excellence (AutismCOE), we’re dedicated to delivering compassionate, evidence-based ABA therapy that helps children with autism thrive. With clinics across North Carolina, we create welcoming, inclusive environments where every family feels supported and every team member makes a meaningful difference.

POSITION OVERVIEW

We’re seeking a Bilingual Intake Coordinator to join our Fayetteville clinic. In this essential front-facing role, you’ll serve as the first point of contact for families starting their ABA therapy journey. You’ll guide them through the intake process with empathy, professionalism, and clarity—ensuring they feel supported, informed, and valued every step of the way.

• Serve as the welcoming voice for new families
• Conduct intake calls to gather key information and explain the care process
• Schedule evaluations and coordinate with clinical teams for smooth onboarding
• Maintain accurate records and ensure timely updates in internal systems
• Act as a bridge of communication between families and providers
• Monitor intake progress and follow up with families as needed
• Provide bilingual support in English and Spanish for accessibility
• Collaborate across departments to ensure a seamless intake experience