REQUIREMENTS

Typically require a university degree as an indicator of an ability to understand and apply complex theoretical concepts, although may have progressed into the role via equivalent business experience.
Knowledge of the OTC on boarding process for Financial Services, including KYC, Risk and business policies, procedures and legislation.
Experience of Financial Institutions and Global Markets products required, especially OTC products
Effective time management and ability to prioritise workload and escalate issues to management.
Ability to handle multiple tasks simultaneously and prioritise independently
Strong focus on accuracy and attention to detail and able to review and improve work of more junior colleagues
Excellent written and oral English skills in order to articulate technical issues and to be able to take the complex and make simple to enable effective communication with the business
Good Stakeholders management skills and ability to collaborate across teams
Strong analytical skills and ability to meet deadlines under pressure.
Computer literacy and a good knowledge of standard computer software and able to learn and utilise specialist applications appropriately.
And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

JOB PURPOSE

The EMEA Client Integration team is coordinating all OTC onboarding files across EMEA. The team is based in London and Lisbon.
Accountable for the timely onboarding of new clients (legal entities and funds) for OTC products and Electronic Equity products, covering Financial Institutions Clients.
Accountable for the coordination of onboarding cases across the end-to-end chain for EMEA including Clients, Business, Due Diligence, Referential, Risk and Legal departments

KEY RESPONSIBILITIES

Act as a subject matter expert for EMEA client onboardings
Effective coordination of the OTC routine onboarding in EMEA to ensure onboarding lead time targets are met according to client or business targets.
Active management of stakeholders within business, compliance, due diligence and risk departments, including EMEA business heads and global heads of departments.
Identifies onboarding files with risks of delays and escalates more complex onboarding cases to senior team members.
Proactively seeking opportunities to improve processes and controls.
Accountable for delivering personal targets and objectives.
Leverage industry experience as well as knowledge of policies throughout the process.
Understands KPIs for their respective client/area and keeps SOP up to date in line with guidelines.
Train and supervise new joiners to ensure right skillset and knowledge is transferred