Client Lifecycle Management at MUFG

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client lifecycle management, Onboarding, KYC, Credit risk, Market risk, Stakeholder management, Data analysis, Reporting, Microsoft Excel, Microsoft PowerPoint, Salesforce, Relationship management, Financial products, Regulatory compliance, Communication, Problem solving

Industry

Financial Services

Description

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Would you like to work for one of the world's largest banks in an exciting, dynamic and international environment? We are currently recruiting for two positions within our Client Lifecycle Management (CLM) team: CLM Analyst and CLM Associate for our Global Corporate Investment Banking (GCIB) division in Amsterdam. About MUFG Bank (Europe) N.V. MUFG Bank (Europe) N.V. (MBE) is a fully-owned subsidiary of MUFG Bank, headquartered in Amsterdam. With offices throughout Europe, our teams provide clients with comprehensive financing solutions spanning Coverage & Structured Finance, Capital Markets and Transaction Banking, using MUFG’s global reach to provide bespoke solutions. With 73 green, sustainability, sustainability-linked and transition bond tranches in 2021 and 51 sustainability-linked loans in EMEA in 2021, MUFG is committed to supporting clients to achieve sustainable business growth. Please visit our website for more information – https://www.mufgemea.com/mbe Function positioning Client Lifecycle Management sits within the GCIB division and acts as a centralized 1st line support team, providing support to all front office areas within GCIB across corporate clients, project finance, leveraged finance, financial institutions, CSTF, and other areas for both existing and new clients. The role includes the following: End-to-End Onboarding: Acting as key partners to coordinate and lead the onboarding of new clients and new products for existing clients. Determining the appropriate onboarding process for a new product and support the execution of defined tasks for the credit application, legal, customer communication and operational booking steps as applicable. Products can be syndicated and bilateral loans, deposits, FX, guarantees, trade finance, current accounts, derivatives, securitisation and other related products. Driving liaison with KYC, Legal, Credit Regulatory and operational teams and set up meetings where required. Communicating with clients and agent banks on bank feedback and forms needed, manage expectations and escalate in timely manner to RM when required. Proactively identify potential efficiency enhancements to the onboarding process, find solutions to reduce time to market for onboarding. Client Lifecycle Support: Coordination with internal teams for changes during the lifetime of a product such as fee changes, mandate changes, etc. Supporting on current account and deposit related tasks together with the product teams. Supporting the response to audit requests outside of the standardised platforms. Managing client offboarding. Status reporting across multiple business lines and functions within the organization. Maintaining and publishing meaningful MI relating to Client Support Activities. At Associate level: Be a role model in your work. Support more junior team members with advice, training and support. Take ownership of team tasks and represent the team head where necessary. In order to be successful in the role, you will need the following: Skills and experience: At Analyst level: 2 years of experience in a similar function or relevant area in Front Office (1LoD) support environment, preferably within corporate and investment banking Educational background at HBO level (professional economic or administrative education) Bank apprenticeship is of advantage At Associate level: 4+ years in Front Office (1LoD) support environment Preferably Relationship Manager experience within a top tier financial institution At both levels: Knowledge of the (intra-)departmental workflows and processes, of the products offered and the applicable internal and external legislation (on a global basis) Demonstrated experience of Client Relationship Management within a complex organizational structure, with the ability to demonstrate successful outcomes of historic Client Outreach management Understanding/experience of/with the bank's credit and market risk business, policies, rules and guidelines Experience with internal systems such as CHUB, Salesforce, GCARS and OVS Verbal and written communication skills in English. Basic knowledge of German, Dutch or Spanish can be of advantage. Excellent Microsoft Office skills – Excel (data manipulation, lookups, pivot tables) and PowerPoint (clear, concise, well formatted reporting). The ability to operate with urgency and prioritize work accordingly Excellent stakeholder service and responsiveness Personal requirements: Integrity and Responsibility Balance Risk with Opportunity Customer Focus Demonstrate Global Perspective Professionalism and Teamwork Drive For Results Collaborate and Build Partnerships Communicate Effectively and Professionally Challenge Ourselves To Grow Influence and Inspire Others Lead Change & Seek Continuous Improvement Think Strategically Manage and Develop Talent What do we have to offer: We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities. We take into account your home situation and your ambitions and help you to balance work and private life. Monthly team events. To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best. Besides that we will offer you: Gross salary based on experience and consistent with the market 8% holiday allowance and 13th month payment. Bonus under discretion of the Management Board (max. 20% of your annual salary) 30 vacation days per year with the option to purchase additional 15 days Commuting allowance: Reisbalans Travel Card (2nd class) or personal transport reimbursement (€ 0,23 per km up to max. 75 km one way) Remote working allowance (max. € 60,00 monthly) Possibility to order a mobile phone (up to € 800,00) and office equipment (GZ portal up to € 500,00) Bicycle plan and company fitness per fiscal benefit Employee contribution towards a pension insurance plan, based on a defined contribution scheme. Training and development opportunities reimbursed as per internal policies Additional information: Acquisition in response to this vacancy is not appreciated. The role is based in the Netherlands. All candidates need to be willing to relocate to the Netherlands. Internal employees will be supported in case of relocation. We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law. At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them! Our Culture Principles Client Centric People Focused Listen Up. Speak Up. Innovate & Simplify Own & Execute

Responsibilities

The role involves managing the end-to-end onboarding process for new and existing clients, coordinating with internal teams like KYC, Legal, and Credit. Additionally, it requires providing ongoing client lifecycle support, including managing product changes, audit requests, and offboarding activities.