Client Manager at Admincontrol

Oslo, , Norway -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, SaaS, Software Support, Communication Skills, Norwegian Language, English Language, Customer Interaction, Process Guidance, Attention To Detail, Multitasking

Industry

IT Services and IT Consulting

Description

About Admincontrol Admincontrol provides digital solutions for the secure and efficient management of business-critical information for boards, executive teams, and legal and financial organisations. It is the market leader in the Nordics, with around two-thirds of listed companies in Norway using its platform. The company is growing and operates across six European markets. Admincontrol is part of Euronext, the leading European capital market infrastructure, covering the entire value chain from listing and trading to clearing, settlement, custody, and services for issuers and investors. Euronext operates seven European stock exchanges and serves a broad international client base. About the position Based in our Oslo office, as a Client Manager you are responsible for the overall experience users have when using data rooms. The purpose is to ensure an optimal process and satisfied returning customers. You will work closely with our sales team and customers in all of our six geographic markets, further you will be working with the Client Manager team to make sure that we maintain our high service level. The job currently reports directly to the Country Manager in Norway. Responsibilities and tasks Support customers and key stakeholders with data rooms. Set up, administer, and close data rooms, including content exports. Advise customers on best practices and deliver training, demos, and workshops. Support the Sales team throughout the customer journey. Gather customer feedback to improve the product. Report and follow up on technical issues with customers. Skills and experience Experience in customer service or customer support, preferably within a SaaS or software company. Strong written and verbal communication skills in Norwegian and English. Experience managing customer interactions and delivering high-quality service. Ability to lead customers through processes and provide clear guidance. Strong attention to detail and the ability to manage multiple tasks simultaneously. About You You enjoy working in a collaborative environment where you can build strong relationships with customers and colleagues. You are proactive, adaptable, and remain calm under pressure while managing customer expectations. Most importantly, you're eager to develop your skills and take the next step in your career within a growing technology company. We can offer Competitive terms. Good insurance and pension terms. An excellent working environment with friendly, talented and approachable colleagues. Attractive premises located centrally in Oslo. Social events and joint training activities. As a part of Euronext we can offer professional development and internal carreer opportunities thoughut the group. Read more on www.admincontrol.com. If you have any questions about the position, please contact Kjersti Helgerud Blair at KHBlair@euronext.com.

Responsibilities

The Client Manager is responsible for the overall user experience of data rooms to ensure optimal processes and customer satisfaction. Key tasks include setting up and administering data rooms, providing training, and collaborating with the sales team to support the customer journey.