Spotzer is a rapidly growing digital marketing business headquartered out of Amsterdam, with global offices in Melbourne and Manila. Our mission is to help small and medium businesses grow through our robust digital marketing solutions which include websites, e-commerce, online advertising, and more. With over 700k digital solutions delivered and over 1M leads generated through our digital advertising campaigns, we are the global leader in providing digital marketing services to SMBs and enterprises.
With the growth in the German market, we are looking for a Client Manager to be a part of our fun and energetic team in Amsterdam on a full-time basis. As a direct point of contact, you will understand the client’s needs and help them grow their business through Spotzer’s digital marketing solutions. You’ll get to work with our talented team of digital marketing experts and develop your skills while helping SMBs grow.

• Interact with customers in a professional and friendly manner through various communication channels, such as phone and email, and guide them through their digital transformation
• Understand the client’s business needs and translate this into requirements for their website and digital marketing
• Efficiently oversee and address client inquiries and requests received through incoming and outgoing calls
• Assist customers in understanding our products and services, providing guidance and recommendations as needed
• Upsell digital marketing services and earn commission
• Manage customer and order information in our CRM
• Collaborate with the team, share ideas and best practices to develop and improve our service
• Ensure the timely and successful delivery of our digital products