Client Manager - Industry Insights at NielsenIQ

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

92700.0

Posted On

26 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Management, Data Analysis, Market Research, Category Management, Consumer Insights, Analytical Skills, Microsoft Excel, PowerPoint, Google Sheets, Communication Skills, Coaching, Problem Solving, Digital Savvy, Proprietary Tools, Presentation Skills, Curiosity

Industry

Software Development

Description

Company Description R25_0020336 At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for a Client Manager to add to our Industry Insights team. This is a hybrid role and requires being onsite Monday - Thursday in St. Louis, MO. Job Description As a Client Manager, you'll be part of a team of experienced industry insights experts with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. You'll also be responsible for strong execution of the Service Model as well as guiding and coaching more junior members. Responsibilities: Work as a master of propriety NIQ tools and metrics and use these to help solve clients' business questions. Work closely with the CS Consultants to transform customer experience. During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story. Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations. Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently. Drive customer satisfaction through analyses and delivery of relevant and impactful insights. Proactive Solutions: Proactively uncover opportunities to deepen client engagement by aligning expanded service offerings with their strategic goals in collaboration with Account Director Execute strongly based on the service model. Take the initiative to remove roadblocks when they arise. Lead by example, guide and coach junior members. Champion an initiative within the business unit and provide guidance to peers in that specific area, also accountable for delivering as per the KPI on this area. Lead Thought Leadership Projects. Client briefing: In-market: Ensure client briefing is received as per the briefing form with all areas filled. Ask questions to client to probe and understand the real issue. Guides and supports junior on the same. Hub: Ensure briefing documents are received from the in-market with all areas complete. Ask in-market teams for clarity. Guides and supports juniors to do the same. #LI-Hybrid Qualifications 5+ years industry experience in the CPG industry and/or related sales, category management, market research. Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data. Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client – i.e. RMS, Homescan, Omni, Spectra, etc. Proficiency in utilizing Discover and helping diminish/eliminate client concerns and roadblocks to drive usage. Ability to coach others in data analyses and working with NIQ tools. Curious person who likes building stories based on data to answer questions. Strong analytical mind and excellent numerical skills. Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides. Excellent command of both written and spoken English. Digital savvy and fast learner of concepts/tools/analyses. Masters’s degree a plus. Additional Information This role has a market-competitive salary with an anticipated base compensation of $76,500 - $92,700. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more. US Benefits Comprehensive healthcare plan (medical, Rx, dental, and vision). Flexible spending accounts and a Health Savings Account (including company contributions). Life and AD&D insurance. 401(k) retirement plan including company matching contributions. Disability insurance. Tuition Reimbursement. Discretionary paid time off program and 11 paid holidays. Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Responsibilities

As a Client Manager, you will support clients in making informed business decisions by delivering analysis and insights on industries, markets, and consumers. You will also guide and coach junior team members while ensuring strong execution of the Service Model.