Client Manager, Marine at Willis Limited, trading as Willis Towers Watson plc

Hà Nội, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Management, Business Development, Cross Selling, Client Experience, Advisory Services, Insurance Program Design, Negotiation, Contract Management, Risk Analysis, Communication, Presentation, Selling Skills, Time Management, Organization, Claims Handling, Premium Collection

Industry

Financial Services

Description

The role * Primarily manage existing portfolio of clients and proactively identify and build up the list of * suspects, prospects to develop new business and cross sale in marine industry (Marine Hull, P&I * protection and indemnity, Cargo and Losgistic) * Provide the highest level of client experience to existing and new clients. * Be responsible for day-to-day client interaction, follow up to support the client relationship and * ensure a smooth client journey during and beyond the placement cycle including the transactional * and/or advisory services for client’s insurance requirements over a wide range of marine insurance * products from understanding clients’ business; identifying client’s insurance requirements; advising * clients on risks and market availability for the purpose of designing appropriate insurance programs; * preparing written correspondence, reports, analysis; preparing and reviewing quotes, proposals, * recommendations and insurance contracts; negotiating with insurance providers for the best result; * managing all contractual documents, policy and delivery process. * Collaborate with relevant parties, WTW oversea brokers/experts on risks, coverage, program * structure, risk surveys and analyses, organising seminars/workshops/training for clients. * Coordinate team for bid management, proposals and resentations to clients and prospects * Supports cross departments selling efforts and other company growth initiatives. * Work closely with Client Relationship Director/ Head of Department to resolve issues specific to the * area of focus and identify opportunities for increasing the value of the service to the clients. * Proactively participate in handling complex claims. * Support Accounting & Operations Department in premium collection * Other tasks assigned by Line Managers and the Company

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Responsibilities

The primary responsibility involves managing an existing portfolio of marine insurance clients while proactively developing new business and cross-selling opportunities across Marine Hull, P&I, Cargo, and Logistics sectors. This includes providing end-to-end advisory, placement services, and ensuring a high level of client experience throughout the insurance lifecycle.