Client Manager (Tutor / Trainer) at BSI Group America

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service-minded, Training Delivery, Mentoring, Course Design, Organizational Skills, Customer Engagement, Training Needs Analysis, Evaluation Techniques, Computer Literacy, Lead Auditor Qualification, Travel Flexibility, Communication Skills, Accelerated Learning Techniques, Feedback Provision, Stakeholder Engagement, Professional Development

Industry

Professional Services

Description

We exist to create positive change for people and the planet. Join us and make a difference too! Purpose of Position: To deliver public training courses and in-house training solutions to the BSI standards of excellence, in order to develop knowledge and skills. To provide advice and train the trainer courses and mentor colleagues. Key Responsibilities & Accountabilities: Advise, train and mentor other tutors including developing train-the-trainer courses to build capacity in the team of Tutors. Deliver BSI training courses in a manner that ensures that value is added to customers and their business/organization. Inform and update customers of BSI services to ensure their needs are met during training sessions. Provide delegates with information on how the training is aligned to the overall customer journey with BSI to raise customer awareness. Deliver excellent training courses/solutions and day-to-day interactions with customers and other key stakeholders to continually enhance the reputation and perception of BSI. Provide feedback to support course development in line with the new course and existing product development process. Provide assistance with the design of training solutions (E.g. classroom, electronic, correspondence, mentoring, coaching) to improve the quality and range of the training offered. Maintain and enhance appropriate professional qualification status in relevant disciplines to keep up to date in own area of expertise. Proactively engage with peers and key stakeholders to ensure continual improvement, in line with the BSI standards of excellence for training delivery. Knowledge / Skills / Abilities: As C Code/ T Code / P Code Service-minded Ability to coherently deliver training courses across the full spectrum of the delegate profile (boardroom to shop floor) Knowledge of individual learning styles and how to address these through the design and development of training courses through the use of accelerated learning techniques. Ability to design and develop training courses and materials to meet specific aims Proven administrative and organizational skills, with the ability to meet deadlines and manage customer expectations Understanding of development processes, training needs analysis and training evaluation techniques Computer literate with strong abilities in Word, PowerPoint, and Excel in particular. Where appropriate, a qualified Lead Auditor in relevant disciplines. Extensive travel within the country and sometimes abroad is required, as is the ability to spend nights away from home Full, clean driving license. About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Not found an opportunity of interest currently listed? Introduce yourself to the BSI TA team, set up personalized jobs alerts and easily apply for future opportunities. At BSI, we exist to have a positive impact. Our people influence international thinking and action on important issues. Their work builds trust in businesses and communities and enhances lives. Now we’re looking for passionate people to help us take on society’s biggest challenges. You’ll partner with key stakeholders to accelerate progress towards a better society and a sustainable world. Together, we’ll create solutions to global challenges like the climate crisis and how AI will be used. You’ll do rewarding, purpose-led work that impacts people’s health, safety and wellbeing. Your integrity will earn the trust of our stakeholders as we raise awareness of the difference we make to people around the world. You’ll have the opportunity to work across a wide range of industries across the globe. Are you looking to grow your career in an organization that supports your development and performance? You can be your best self, do your best work and make a difference here, because life at BSI is #NotYourStandardCareer. Be part of our future.

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Responsibilities

The Client Manager is responsible for delivering public and in-house training courses to BSI standards, mentoring other tutors, and ensuring customer needs are met during training sessions. They will also provide feedback for course development and assist in designing training solutions.