Client Operations Analyst - Wealth Management (Account Maintenance) at JPMC Candidate Experience page

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Onboarding, Account Maintenance, Regulatory Compliance, Data Integrity, Due Diligence, Stakeholder Management, Process Improvement, Attention To Detail, Prioritization, Multi-tasking, Organizational Skills, Communication, Analytical Skills, Change Management, Presentation Skills

Industry

Financial Services

Description

Join our Wealth Management Operations team and help set the tone for client relationships. Be at the heart of onboarding, ensuring accounts, products, and services are available quickly and seamlessly. Unlock your potential by learning end-to-end processes and collaborating with key stakeholders. Make your mark by delivering exceptional client experiences and driving operational excellence. Job Summary: As a Client Onboarding Analyst in Wealth Management Operations, you will be responsible for supporting the onboarding and account setup process for clients. You will collect and vet client information, review eligibility for products, and open and maintain accounts. In this role, you will partner with front office banking and operations teams to capture client preferences and configure products. Together, we strive to deliver seamless service and exceed client expectations. Job Responsibilities: * Act as a subject matter expert on required documents, information, and processes to onboard client accounts and manage account post-opening. * Partner with business stakeholders, client-facing teams, and internal groups to review legal documents and associated information to meet regulatory and internal policies. * Review data integrity for client due diligence, coordinating participation of stakeholders with account opening responsibilities. * Serve as a control point for account opening and maintenance, reporting issues for designated clients. * Maintain a high degree of accuracy and attention to detail while meeting team productivity goals. * Support seamless account and product setup, ensuring timely availability for client use. * Collaborate with operations and front office teams to capture client preferences and configure products. * Ensure adherence to service level commitments, process controls, and escalation policies. * Proactively identify issues and recommend process improvements. * Deliver high-quality performance and accuracy to meet client needs and expectations. * Assume ownership and responsibility to accomplish goals. Required Qualifications, Capabilities, and Skills: * Three years of experience within financial services, operations, or compliance fields. * Strong written and oral communication skills. * Ability to learn new or unfamiliar subject matter quickly. * Strong client focus and ability to partner with internal groups and client coverage. * Independent and self-motivated, with adaptability in a dynamic team environment. * Strong analytical, prioritization, multi-tasking, and organizational skills. * Ability to meet fixed deadlines. * Experience working on transformation projects, including tactical and strategic initiatives. * Proficiency in making presentations, developing scorecards, and presenting data to senior stakeholders. * Strong change mindset and ability to challenge the status quo. Preferred Qualifications, Capabilities, and Skills: * Postgraduate degree in Finance or Accounting. * A bachelor’s degree in Banking, Finance, Commerce, Science, or military experience is preferred, but candidates with equivalent relevant experience will also be considered. All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Responsibilities

The analyst will support client onboarding and account setup by collecting and vetting client information, reviewing product eligibility, and opening/maintaining accounts. This involves partnering with front office and operations teams to configure products and ensure seamless service delivery.