Client Partner at Devtech
London EC2N 1HN, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

0.0

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

ABOUT US

Devtech provides digital innovation services that help Fortune 1000 and emerging companies transform, scale and disrupt. We partner with our clients to envision and develop next-gen digital and cloud solutions that drive impactful business outcomes through people and technology.
Our mission is to empower every innovative business in the world to do what they do best, even better.
Founded in 2012, Devtech successfully bootstrapped the business for many years before securing institutional growth capital in 2022 and 2024 to fuel our next stages of growth. We are a team of over 300 professionals across Europe and North America, and our continued growth is a testament to the quality of work our teams produce.
At Devtech, we’re fostering an environment of autonomy, mastery, and purpose, where our team members can grow and thrive. As we continue to scale globally, we’re excited to welcome new team members who share our curiosity and growth mindset, and are ready to make an impact!

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
  • Serve as strategic bridge between Devtech and its clients, focusing on building long-term partnerships to achieve mutual business success
  • Establish critical goals, to aid the customer in achieving their objectives and desired outcomes Build and operate world class Client Partner plans for each client that define key goals that help them achieve their objectives and desired outcomes.
  • Establish regular cadence (Weekly, Monthly, Quarterly) with each assigned client, to review executive dashboards and program status
  • Cement yourself as a trusted/strategic advisor with customers and drive continued value of our products and services
  • Proactively work closely with the Devtech team to find new service opportunities and/or develop upsell opportunities
  • Advocate customer needs/issues cross-departmentally and program-manage customer concerns
  • Support Delivery with scoping and selling follow-on and new service opportunities
  • Act as the Devtech primary point of contact for inquiries, issues, or escalations
  • Maintain current functional and technical knowledge of the Devtech’s service offerings
  • Accurately project customers renewals and cross-sells
  • Manage customer escalations and resolutions
  • Create and build best practices that facilitate growth within the existing customer base
  • Ensure Devtech proactively identifies opportunities to help clients meet their objectives and that our services address their challenges.
Loading...