Client Partner - Global Transformation (Private Equity Portfolio Engagement at Blend360

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Management, Strategic Leadership, Financial Acumen, Change Management, Stakeholder Alignment, Operational Redesign, AI Technologies, Process Automation, C-Level Engagement, Business Transformation, Governance Standards, Delivery Oversight, Innovation Leadership, Entrepreneurial Mindset, Collaboration, Risk Management

Industry

Professional Services

Description

Company Description Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com Job Description Overview Blend360 is seeking a senior Client Partner to lead one of our most strategic, multi-year transformation engagements for a global professional services company in the mobility and compliance industry. This client, owned by a leading Private Equity sponsor, is undertaking a critical, enterprise-wide modernization program to automate operations, reduce cost, and reinvent its service offerings using agentic and intelligent application technologies. The Client Partner will act as the CEO of the account – accountable for client success, growth, and profitability. You’ll interface directly with the investors, the Board, and the client’s COO and Global Head of Transformation, orchestrating six Blend360 Agentic PODs aligned to the client’s IT and business teams. This is a board-level transformation mandate with significant visibility and long-term impact. Key Responsibilities 1. Strategic Account Leadership Serve as the overall executive owner for the engagement – accountable for the client’s success, satisfaction, and Blend360’s P&L. Partner directly with Private Equity investors, Board members, and C-suite executives (COO, CTO, CIO, CHRO) to align on transformation goals, milestones, and outcomes. Translate the client’s business transformation agenda into actionable delivery roadmaps that blend technology, AI/agentic automation, and operational redesign. Drive multi-year account planning, forecasting, and expansion opportunities within the client ecosystem. 2. Financial and Commercial Ownership Own the commercial structure, profitability, and growth targets for the engagement. Ensure disciplined financial management – pipeline health, deal economics, contract renewals, and revenue recognition. Lead renewal and expansion discussions tied to new automation initiatives or product innovations. 3. Executive Relationship Management Operate as a trusted advisor to senior client stakeholders, connecting Blend360’s capabilities to strategic business priorities. Build and sustain C-level trust through transparent communication, thought leadership, and business acumen. Represent Blend360 at all governance forums and transformation steering committees. 4. Delivery Oversight and Transformation Leadership Guide the work of 6 Agentic delivery PODs, ensuring alignment between Blend360 and client IT/application teams. Partner with internal delivery leads to define and measure outcomes around automation, cost reduction, and innovation. Anticipate risks in delivery or stakeholder alignment and lead proactive course corrections. Maintain compliance and governance standards appropriate to a regulated, multi-jurisdictional environment (tax, immigration, payroll, etc.). 5. Growth and Innovation Identify new opportunities for Blend360 to expand its footprint within the client’s modernization program – e.g., new intelligent applications, process digitization, or AI-driven insights. Bring forward-thinking ideas that demonstrate Blend360’s innovation leadership in AI, automation, and digital transformation. Qualifications Ideal Candidate Profile Experience & Background 15+ years in client-facing leadership roles in consulting, digital transformation, or technology services firms. Proven success leading $10M+ strategic accounts with multi-year transformation programs and complex stakeholder environments. Experience engaging with Private Equity-backed portfolio companies undergoing major change initiatives is highly desirable. Deep familiarity with enterprise operations, process automation, and AI/agentic technologies. Background in professional services, BPO, or compliance-heavy industries (tax, mobility, HR, finance) preferred. Combination of consulting and client-side experience – able to empathize with internal pressures while driving external outcomes. Skills & Attributes Executive presence with the ability to influence at Board and C-suite levels. Strong financial acumen and understanding of deal economics and P&L management. Strategic thinker who balances commercial growth and delivery excellence. Skilled in change management, stakeholder alignment, and navigating complex organizations. Entrepreneurial, outcome-oriented, and deeply collaborative. Why This Role Matters This is not a typical account management role — it’s a chance to lead a flagship transformation that will redefine a global enterprise’s operating model and deliver measurable enterprise value for investors and management alike. You will be at the intersection of AI innovation, operational transformation, and Private Equity value creation — shaping the future of both the client and Blend360’s standing as a trusted transformation partner. Additional Information All information will be kept confidential according to EEO guidelines.

Responsibilities

The Client Partner will lead a strategic, multi-year transformation engagement for a global professional services company, ensuring client success and profitability. This role involves direct interaction with high-level stakeholders and guiding multiple delivery teams to achieve transformation goals.