Client Partner, Psychological Health & Safety

at  Fraser Health

Salary range: The salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?:
Fraser Health continues to be recognized as one of BC’s Top Employers, are you someone who is passionate about making a difference in the lives of others?
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

• Design, develop, implement and evaluate new and existing PHS management systems to assess and address key psychosocial factors impacting workforce mental health.
• Provides leadership in the development and implementation of strategic and operational initiatives designed to support staff and medical staff in nurturing their self-care, well-being and total health.
• Designs, develops and recommends new and innovative models for PHS service delivery to meet the needs of staff and medical staff.
• Analyzes existing systems and processes and makes recommendations to optimize assessing and addressing key psychosocial factors impacting workforce PHS.
• Partners with senior leaders and teams in designing and implementing change processes that engage stakeholders appropriately from initiation to integration of the change.
• Provides client services and programs in a way that increases leaders’ capacity for coaching, process design, facilitation, and team development within their own teams by training and supporting leaders in how to host psychologically informed conversations.
• Delivers best in practice resilience training for staff, medical staff, teams, and leaders by leading the development, implementation and maintenance of competency based learning programs and continuing education of staff, integrating these with practice standards.
• Facilitates team development, and changes in group norms, values, and culture; identifies and uses instruments and surveys to analyze individual and group behavior; partners with clients in identifying possibilities for improvement; provides coaching supports to leaders towards increasing success in change integrations.
• Collaborates as directed with key provincial and regional committees such as Provincial PHS Steering Committee and the Regional PHS Committee.
• Meets with stakeholders to facilitate consensus, consultation and the sharing of information; liaises with consultants, vendors, other health care entities and external agencies.
• Keeps current on the interpretation and application of National Standard for PHS in the Workplace, relevant articles in the collective agreements, human rights legislation, and applicable other external regulations, provincial standards, practices and protocols.
• Represents the PHS department on selected internal and external technical committees as required, and provides status reports to the Leader, PHS.
• Coordinates and leads project teams for the development of new training, processes and tools to enhance PHS services delivery. Ensures project deliverables are completed on time and on budget, as identified in the project plan.
• Provides leadership to external vendors or project team members as required.
• Remains current in the practice of organization development and leadership development by ongoing professional development; researches and implements cutting edge best practice in alignment with probable future needs in the organization.
• Evaluates Psychological Health and Safety services ensuring interventions meet client satisfaction